As the leader in Scent Marketing and Scent Branding, Aroma360 prides itself on providing the perfect scenting solutions for Businesses and Homes.The foundation of Aroma360 is built on two primary principles — to provide a healthy scenting solution for homes and businesses, and to educate people about the incredible benefits of Aromachology.Through the incorporation of our high-quality oils, we strive to not only create aromatic sanctuaries but also to preserve the naturally occurring therapeutic properties.Whether it be incorporating a scent to stimulate sales, enhance perceived value or to increase feelings of trust and calmness – scent is a powerful tool that is widely underused.
Aroma360 (aroma360.com) has 874 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Daniela G.
Marco from tech is very knowledgeable about the equipment. He was very helpful. Looking forward to receiving my shipment since the well has been dry for about 2 weeks. He recommended ways to get the most longevity. He is the ONLY tech that ever called when an appointment was set.
Caroline B.
I would give this company 0 stars if possible. My product stopped working. When I reached out to customer service, they did not attempt to help me fix or replace anything, instead offered me a “deal” on a new product.
Mitci
They are too expensive to break down as quick as they do. Not at all a fan. Mine lasted a little over a year. Got a cheapo version on Amazon that works just as well.
Rivenson, G.
Great concept but poorly executed. The Van Gogh model is tedious to operate with an unnecessarily complex interface for set up and adjustments. Most significantly though is that the oil provided does not come close to lasting a month, as advertised. The only way to stretch it is to trim down the settings to where the diffuser is barely effective. Or of course, buy more oil, which is likely the point in the first place.
Roberto M.
Their customer service is amazing and the oils are awesome but the wireless pro is junk. I’m on my 3rd unit and it just stopped working, the other 2 leaked oil all over the base
K D D.
The whole company is a fraud. They set you up with a third party loan. Then the loan is for $4,000 dollars. You cannot get out the contractual loan unless you call within the 30 days of receiving. You have to verbally tell them on the recorded call that you want to cancel the product. You also have to tell them that you want to return the equipment. Ensure you sent it in the first 20 days and keep a copy of the shipment. I don’t want anyone else to be hoodwinked out of expensive trap. Additionally, the machine is very complicated to set up as well. Lastly, I sent a note to the BBB. Hopefully, enough people will complain to get a class action lawsuit. I informed them that I was a Veteran on a fixed income. They didn’t care. I also, called to tell them it was too much. They just methodically geared me to downgrade to a lower device still not alerting me that it would be contractual. I want to ask that everyone will get the word out on social media and to their family and friends. With that I humbly thank you for reading my horrible experience. Hope this is beneficial to others who were considering.
Nichelle R.
Loved it at first. Then stopped working. Made me jump through different hoops including sending a video of it not working and going through trouble shooting. After this, they sent me a charger (which I know is not the issue), but I agreed to try it. Then they sent the wrong charger it doesn’t even fit! Now they want me to go back from square one and send more photos! For how expensive these things are this is ridiculous! I understand people lie to probably get another item- but I would be happy to send this one back before getting a replacement! This is just absolutely insane!
Steve S.
Marco Carranza from tech department walked me through setting up my Aroma360 Diffuser. He was very helpful.
