ARM MotorsportsReviews of armmotorsports.com

Response from ARM MotorsportsSep 1, 2026

We’re sorry to hear about this experience. Receiving the wrong part twice and having to wait through multiple return and shipping cycles is understandably frustrating, especially when you were simply trying to receive the part you originally ordered. We’d like the opportunity to review exactly what happened with your order, including the items that were shipped and the refund that was issued, and see what we can do to make this right. Unfortunately, we’re unable to identify your order from the name provided on the review alone. Please reply with your order number or the email address associated with the order so we can pull up the details and have our team take a closer look. We appreciate you giving us the opportunity to address this.

Response from ARM MotorsportsSep 1, 2026

We’re sorry to hear about this experience. We understand how frustrating it would be to have your order canceled unexpectedly and then have difficulty getting a clear answer about what happened, especially after reaching out multiple times. We’d like to look into this personally and find out what happened with your order and refund. Unfortunately, we’re unable to identify the order from the name provided in the review alone. Please reply with your order number or the email address associated with the order so we can locate it and have our team review the cancellation, refund status, and previous support interactions. We’d appreciate the opportunity to address this and make sure the situation is properly resolved.

Response from ARM MotorsportsSep 1, 2026

We’re sorry for the frustration, especially when you’re simply trying to make a basic change to your account. We understand how frustrating it can be to call multiple times and not receive a response as quickly as you expected. We are a small team, and when a call is missed due to high call volume, it is handled by a third-party service that takes down customer information and passes those requests along to our support team. Our team then works through those requests in chronological order, which can unfortunately result in longer response times during busier periods. That said, we understand that doesn’t make the experience any less frustrating. We’d like to make sure we can locate your account and get this taken care of. Unfortunately, we’re unable to identify you from the name on the review alone. Please reply with your order number or the email address associated with your account so we can locate your information and assist you directly.

Response from ARM MotorsportsSep 1, 2026

We’re sorry for the frustration. We understand how disappointing it is to reach out multiple times and be told you’ll receive a call back, only to not hear from our team. We are a small team, and when a call is missed due to high call volume, it is handled by a third-party service that takes down the customer’s information and passes the request along to our support team. Our team then works through those requests in chronological order, which can unfortunately result in longer response times during busier periods. We understand that doesn’t make the experience any less frustrating, and we apologize that you haven’t received the communication you were expecting. We’d like to locate your information and make sure someone follows up with you. Unfortunately, we’re unable to identify your order from the name on the review alone. Please reply with your order number or the email address associated with your order so we can look into this and assist you directly.