Cesar R.
Review
Everything was packed good I haven’t installed it yet waiting on tune from eqt but arm Motorsports is amazing from the buying process to the delivery

Manufacturer of performance upgrades
ARM Motorsports (armmotorsports.com) has 252 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Claim this listingAuto Parts & Wheels
Excellent
Auto Parts & Wheels · Redmond, Washington
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Auto Parts & Wheels
Excellent
Auto Parts & Wheels · Orlando, Florida
Excellent
252 approved reviews, newest moderated first
Cesar R.
Everything was packed good I haven’t installed it yet waiting on tune from eqt but arm Motorsports is amazing from the buying process to the delivery
Austen O.
I purchased over $1000 dollars worth of parts, with free shipping. I decided that financially the parts didn’t make sense to install on my vehicle at this time and returned the parts. I had to pay for the return shipping which was about $45. When I was issued the refund, I was issued a refund for less than the full amount of what I paid. Upon inquiring I was notified that I must pay for the original advertised “free shipping”. It’s very deceptive and I would not have purchased these parts from them, knowing that I would have to pay for the free shipping and return shipping if I chose to return the parts. Furthermore, they pulled an arbitrary number out of nowhere as I used the exact same UPS shipping service, UPS ground, to return these parts and it was less than half the price that they are charging me for the original shipping. My question is how are you going to advertise free shipping and then when somebody returns the part charge them for the original free shipping it’s completely unprofessional. I would just simply not advertise free shipping.
Response from ARM MotorsportsDec 6, 2024
Hi Austen, we understand your frustration. However this policy is explicitly drawn out on our website: https://armmotorsports.com/pages/copy-of-shipping-and-deliveries We also explain this when you request a return for a refund. This is common practice among the industry when free shipping is offered.
Shawn and Pam E.
My experience with ARM Motors, in particular Matt H. ,was top notch. No pressure, smooth and efficient. Knowledgeable and accessible, things that make purchasing a vehicle a pleasant experience !!!
Chad
They don't offer any support for the product. After 2 emails the customer service still doesn't understand what I'm asking even with sending pictures and clearly identifying the problem. Clueless and would not recommend this company. No Support
Response from ARM MotorsportsOct 17, 2024
Hi Chad, from your emails to us, you had our 5" FMIC installed on your car for some time with no issues. At this time you reached out because you are replacing a different brands radiator fan, and are having issues installing it. From this, we asked for photos to get a better understanding, and are still willing to help out in anyway with the fitment of your radiator fan from another company. Please feel free to reach out at any time.
Troy L.
I have nothing to say except good things about the company! Recently had a defective part (after being installed on the car for 2-3 years) and they warrantied it with no issues. Had a hand full of other much more minor issues that they were also VERY helpful with. Great and honest company to deal with!
Aaron T.
Love this downpipe! It shipped quick and it sounds amazing paired with the rest of my exhaust setup!
Kevin R.
Bought some parts. Didn't work out for me. Would not pay for return shipping. Customer is stuck with it
Response from ARM MotorsportsAug 27, 2024
We appreciate your order, and understand you changed your mind. Our return policy is stated on our website for a standard return. The items you ordered were received as promised in great condition. https://armmotorsports.com/pages/copy-of-shipping-and-deliveries
Brandon S.
Very great product. Bought the relocated inlets for my e60 535i and with a bit of work, they were able to fit right in. The only thing is bracket for the inlet cones are slightly wedged against the abs module. And the wiring for one of the boost solenoids are a little too short for the bracket. But I simple splice and extra wire got the job done. Overall very satisfied with the product and definitely feel a bit more torque at low rpm’s.
Response from ARM MotorsportsAug 27, 2024
Thank you for your order! You are a brave soul for taking on and finishing that job. #GETARMED