ArkadiumArkadium is a company that specializes in creating engaging, high-quality casual games. Founded in 2001, Arkadium focuses on developing games that are both fun and mentally stimulating, catering to a wide range of players. The company is known for its web and mobile games, many of which are popular in digital publications and are designed to be accessible and enjoyable for players of all ages. Arkadium’s mission is to create games that bring joy and enrich people’s lives through play.
Arkadium (arkadium.com) has 517 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Lynda
Arkadium Games has instantaneous customer support. I was having trouble getting past my ad blocker, working together we were able to resolve the issue. I have been a Arkadium Games player since 2022.
Response from ArkadiumJul 14, 2025
Hi Lynda! Thanks for the awesome feedback! 💬 We're happy we could sort out the ad blocker issue together 🚫📱. It means a lot to have you with us since 2022 — we truly appreciate your support and loyalty! 🙌💙
Terri B.
I was having trouble canceling my next payment on a game that I no longer play. Experience has shown that support emails seldom get a response but I tried it. Surprise! I received a message in less than 24 hours and my problem was solved! A real person contacted me!!
Response from ArkadiumJul 14, 2025
Hi Terri! Thank you so much for your kind words! We're really glad to hear that our support team could help quickly and personally. If you ever need assistance again, we’re just a message away! 😊
Carol C.
The team are really receptive. They seem more than happy to help you. They have a quick response and keep you informed on their progress or solving of the problem. They are easy to work with and I am pleased. If you find it happened again, they go back to the problem.
Response from ArkadiumJul 11, 2025
Hi Carol! Thank you for the thoughtful review! We're so glad you found our team easy to work with and responsive throughout the process. We’re always here to help—even if the issue comes back. Your satisfaction means a lot to us! 💙🛠️
Edward B.
Whatever you did apparently it was temporary. The game score is back to showing my highest score only!
Response from ArkadiumJul 11, 2025
Hi Edward. It seems like you experience leaderboard issue. Please, contact us on [email protected] and we will assist you as soon as possible.
Loretta L.
When I had a question, I received a very prompt response and also a follow-up email asking if I still had any issues. I really appreciated the follow-up.
Response from ArkadiumJul 11, 2025
Hi Loretta! Thank you for your lovely feedback! We're happy to hear our team was quick to respond and followed up to make sure everything was sorted. We're always here if you need us again! 💬✨
B T.
Their representative, Rodrigo, tried every way possible for me to find the ad blocker that was keeping me from playing games on Arkadium. I'm a senior citizen on a fixed income and can't afford to subscribe to all the places that want me to, so Arkadium was my go-to place for things to occupy my mind and time...it really became a habit and now I've discovered what was causing the problem with Rodrigo's help.
Response from ArkadiumJul 11, 2025
Hi! Thank you so much for your kind words! We're glad Rodrigo could help you get back to enjoying Arkadium. It means a lot to us that our games are part of your daily routine. If you ever need anything else, we’re just a message away! 💙
Vincent H.
Friendly, experienced professional.
Response from ArkadiumJul 9, 2025
Hi Vincent! Thank you for the great feedback! 😊 We're glad you had a positive experience with our support team. Friendly and professional service is exactly what we aim for! 💬👍
MFD
After the website was revised I had an issue with ads popping up on my paid subscription. It must have been difficult to solve, it took some time but Arkadium kept working on it, and kept me up to date as well. It got fixed! All is fine. Thanks!
Response from ArkadiumJul 8, 2025
Hi! Thanks so much for your patience and kind words! 🙏 We’re glad the issue got fully resolved and that you felt supported along the way 😊 If anything else ever comes up, we’re just a click away. Enjoy your ad-free games! 🎮✨
