SAP AribaReviews of ariba.com

Absolutely shocking system! Why do clients use this? Is it cheap for them or something? We've been trying to complete a framework bid for over 2 weeks only to find that information we've uploaded/ saved has been wiped, sometimes even after scrolling back up or down it wipes information submitted. We've now been notified that it's having 'issues' and no one can access the tender to complete it and we're to await for further updates. It is by far the worst portal I've used and I think that most people who have clients through this portal should start to decline to use it so that clients know just how bad it is for us suppliers!

I'm so relieved I'm not alone and so many others think it is awful! It makes me feel unwell to even think about using it. Our clients dump this on us whether we want it or not and I have no idea how to use it, it seems to be a painful experience every time I go near it.

This has to be the worst platform ever invented!! I guess they have really good sales people or are giving it away for free to companies, as it is not fit for purpose!!! We have clients who use this and we as supplier are forced into using it. I wish everyone would read the reviews on this as it really has to be the worst ever IT software that was made up by a bunch of drunk misfits who managed to get funding for it!! To do anything on it is too painful to describe. The process you have to go through just to print off a PO or invoice. This garbage should be in the bin, and the developers jailed for stealing peoples precious time! You have been warned. DO NOT EVER GO DOWN THIS ROUTE AND USE ARIBA SAP (short for S*%T and P#O)

Diabolical is the right description. I have used the program work for for over 7 years and I DREAD it every time. No one else at the office will touch it, and I cry half the time I have to use it.

Unuseable website. Makes working with our client a f**king nightmare. Who procures this crap and how does it get past testing?

Like other reviewers, if I could have given this system zero stars I would have! Absolutely diabolical system! poor customer service and they WILL NOT let you complain. You can send them a feedback questionnaire which of course just goes in the bin! They literally have you jumping through hoops to get your invoices through their system to be paid, and then there is no guarantee that will happen. I have worked in accounts for a long time and I have never come accross anything like it. Another client uses a system called Coupa which is SOOOOOO much better.

If there was a zero star they would get it! Extremely bad costumer support. Impossible to get in contact with them. Impossible to unsubscribe any subscriptions made by false information by their "customer support". Stay away from this company - cheaters and liers.

I had to be recognised as a valid supplier on Ariba before being able to work freelance for a British clothing company. Ariba has an unusable website and makes working for my client very difficult to the point where I'm considering not working for that client to avoid the headache of going through Ariba.