John
I'm sorry to have to say that Ariat…
I'm sorry to have to say that Ariat boots are no longer made as well as they were in the past. And what's even WORSE, is their lack of any customer service.I have a pair of the rubber sole boots which have little wear on the but the soles have COMPLETELY delaminated! Once this occurred yo can see that there was only 4 or 5 threads in place at the front to hold the sole on. They were not sewed around the entire perimeter of the boot, otherwise they might have stayed together. Of course we're always just outside of their "guarantee" window so they won't have anything to do with making a customer happy. I've even written to the CEO's office and did not get a response from them either. I've bought my LAST pair of Ariat boots. Too bad we can't include photos here to show the true story.
Response from Ariat InternationalJun 1, 2026
We’re very sorry to hear about your experience and sincerely apologize for the frustration this situation has caused. We understand how disappointing this must be, especially as a longtime Ariat customer. Our team has reached out to you directly to further review your concerns and assist in any way we can. We appreciate you taking the time to share your feedback.


