Arbor Day FoundationReviews of arborday.org

Some trees I ordered n

Going on a year. Still waiting on my trees. I have contacted the company multiple times and they keep giving me a delivery date and then it passes with a new delivery date...for the past year. I was told that there had been a fire and this was the reason my trees were delayed. It would be good customer service to refund my money or offer to send another type of tree. I have had good experiences with Arbor day in the past. Yes, you will receive sticks but it is fun to watch them grow.

DO NOT order trees from Arbor Day OR make a donation for the free trees! First, my wife made a donation with the expectation of receiving 10 free trees. They recommend planting the trees in the Spring for best results. Well, we got the trees, but not until the end of May when it was HOT! Second, the trees we received were literally "sticks!" All are doing poorly or dead. Also, we purchased a bush and they promised a free Red Maple. Again, the Red Maple arrived DEAD and also a "stick!" When we called customer service (waited 15 minutes on hold) we were told they only guarantee the purchased the bush that we purchased and not the free tree. I explained that we've dug up good turf, purchased fencing to protect the tree and spent a considerable amount of time planting this tree. Didn't matter to her - NO REPLACEMENT! A true bait and switch. AND, to make matters worse, they sold our information to a bunch of third party companies and now we're flooded with unwanted mail from various organizations. UNACCEPTABLE! I told them to removes from their third party list ASAP. Furious! Stay away from this organization!

This year I purchased 18 bare root trees from Arbor Day foundation. 4 Red Delicious Apples, 2 Jonathan Apples, 2 Gala Apples, 2 Belle of Georgia Peaches, 2 Damsom Plums, 2 Hazelnut, 2 Pecan and 2 Red Maple. The all came out of Dormancy and are growing well. I was skeptical after reading the reviews but my experience was truly fantastic

Ordered trees summer of 2022 for fall. They did not show up until December (250 seedlings). Hastily planted them and of course, all died due to hard freeze that happened shortly after planting. Contacted arbor day and got a letter saying to respond for a refund, or wait until spring for new trees. Spring is here, almost gone, no replacement trees, no communication, nothing from Arbor Day. Contacted them again for refund, nothing.

Arbor Day really “Can’t” give me a “Lifetime Guarantee” on my trees and will only replace “Once” if they Die….I really Don’t want to receive any more trees from Arbor Day Foundation. I don’t want to go through the trouble of planting-and purchasing fence material to keep the Deers away from the Trees/Shrubs and spending money for stuff that Dies and won’t be replaced. I’d rather get something from the local nursery-who really does Guarantees their trees and shrubs. I’ve found that I’m spending more money than I want to by ordering trees (that die) from Arbor Day Foundation-from Nurseries in Florida and other southern states. And Trees that are shipped “After” the ground is frozen (Ice/Snow). I’m Fed up with the Dead River Birch, Washington Hawthorne, Over twenty (20) Blue Spruces, Red Maples, and the American Hazelnuts that did not make it through winter. I’ve followed all the instructions-just to be told that It does not matter-If they Die-Arbor Day Foundation is not a “Lifetime Guarantee”

I sent in a donation more than a month ago and never received the promised trees. Dorothy Ringer Sumner

Amazing company! They sent me actual trees.