Arabella hairReviews of arabellahair.com

Response from Arabella hairJul 23, 2025

Hi Ewuradjoa Obeng-Nkansah Thank you so much for your kind words! We're thrilled to hear that everything went smoothly and that you're loving the wig already — even before trying it on! 😊 We're glad you enjoyed the little extras too — we love adding those special touches. Can’t wait for you to style it and rock your look! And it’s so exciting that you already have your next wig in mind — we’ll be here when you’re ready! 💕 Arabella hair

Response from Arabella hairJul 21, 2025

Hi Calyn Ollie Thank you so much for your kind words and continued support! We're thrilled to hear that your wig arrived right on time for your birthday — happy belated birthday! 🎉 We're so glad you loved the 26-inch 13x4 Water Wave and that it gave you that natural "grew out of my head" look! It means the world to us that you’re happy with the softness, length, and minimal shedding. We can’t wait to serve you again on your next purchase! 💖 Arabella hair

Response from Arabella hairJul 19, 2025

Hi Faith Kesselly Thank you so much for your kind words! We're thrilled to hear that you love your hair and that it gives you that luxurious, expensive vibe! 💖 We’re glad the texture, softness, and easy installation met your expectations. Can’t wait to see you slay the look — enjoy every moment with your new style! Arabella hair

Response from Arabella hairJul 18, 2025

Hi Lyric walker Thank you so much for your feedback! We're so glad to hear your wig arrived quickly and that you love how soft and thick it is. We can’t wait for you to install it—we're sure it’ll look amazing on you! If you need any tips or help with the installation, feel free to reach out anytime. 💖 Arabella hair

Response from Arabella hairJul 17, 2025

Hi Raiven Smith Thank you so much for your support! We're thrilled to hear you love the softness and minimal shedding. We can't wait to have you back for your next order! 💖 Arabella hair

Response from Arabella hairJul 16, 2025

Hi Elsa Prempeh Thank you so much for your kind words! 😊 We're so glad to hear that you were happy with the shipping speed and the item. Our social media team truly appreciates your shoutout—they love helping out! Can't wait to have you shop with us again ❤️ Arabella hair

Response from Arabella hairJul 15, 2025

Hi Dawnella Gilmore We're truly sorry for the frustration and disappointment you've experienced. We completely understand how upsetting this situation must be. The shipment batch from April did encounter unexpected customs clearance delays, and unfortunately, it still hasn’t been released. We’ve also been extremely frustrated with the lack of action from that logistics company, which is why we’ve officially ended our partnership with them and are now pursuing a compensation claim. Regarding your refund, please reach out to our customer service team directly — we’ll make sure the remaining balance is refunded to you as soon as possible. Your satisfaction is very important to us. Since then, we’ve switched to a new logistics provider, and the shipping is now much faster — most packages are being delivered within 3–5 days. Please contact our customer service team at your earliest convenience so we can properly resolve this for you. Thank you for your patience and understanding. Arabella hair

Response from Arabella hairJul 14, 2025

Hi Meghan Thank you so much for sharing your experience in such detail! We're absolutely thrilled to hear that you found the perfect fit with our Pure-Luxe wig — especially after your thoughtful communication with our Customer Care team. 😊 It means the world to us that the wig met your expectations in both comfort and quality. We're glad you appreciated the pre-plucked hairline, pre-cut lace, and the included accessories. Knowing that the hair remains soft, tangle-free, and doesn't shed even after weeks of wear makes us incredibly proud. We can't wait to help you find your next favorite look! 💕 Arabella hair