Arabella hairReviews of arabellahair.com

Response from Arabella hairJan 31, 2026

Hi Mia Ynvphatt White Thank you so much for your kind feedback! We’re glad to hear the delivery was timely and that you love the midnight blue color—it’s one of our customer favorites. Hope you have an amazing look for Mardi Gras! We look forward to your update after installation. If you need any tips or support, feel free to reach out anytime. Arabella hair

Response from Arabella hairJan 29, 2026

Hi Deneishe Campbell Thank you so much for sharing your experience! 💜 We’re thrilled to hear your order arrived earlier than expected and that you’re loving the dark plum 13×6 unit. It means a lot that this is your first purchase with us, and we’re so happy the hair quality impressed you. We hope your birthday install in February turns out absolutely stunning—thank you again for choosing us and trusting our hair! Arabella hair

Response from Arabella hairJan 27, 2026

Hi Grace Thank you for your feedback. We are sorry to hear that you are disappointed with your purchase. We always strive to ensure that all our products meet the highest standards, and we regret that this time we did not meet your expectations. We highly value your feedback and hope to resolve this issue for you. Please contact our customer service team. If the product is unused, we will assist you with a return or exchange. Thank you for your understanding, and we hope to have the opportunity to improve your shopping experience. Arabella hair

Response from Arabella hairJan 27, 2026

Hi Nish Meechelle Thank you so much for your kind words! We're thrilled to hear that you're happy with your order and that the quality of our units continues to meet your expectations. It's always great to hear from returning customers, and we're honored to have earned your trust. We appreciate your loyalty and are looking forward to serving you again in the future. If you ever need any assistance or have any questions, don't hesitate to reach out. Thank you for choosing us, and we hope you enjoy your new unit when you're ready to wear it! Arabella hair

Response from Arabella hairJan 27, 2026

Hi Bolaji Obasuyi Thank you so much for your feedback! We're thrilled to hear that you love the color and texture of the wig. We're glad the drawstring provided a perfect fit as well. We understand your preference for a 180% density and apologize that the option wasn't available at the time of purchase. Your input is valuable, and we'll definitely take it into consideration for future offerings. If you ever have any other questions or need assistance, please feel free to reach out. We appreciate your support and hope you continue to enjoy your wig! Arabella hair

Response from Arabella hairJan 26, 2026

Hi Brittany Brassfield Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet your expectations. All of our wigs are made from 100% human hair and are quality-checked before shipping, but hair texture, curl retention, and shedding can sometimes vary depending on handling, styling methods, and environmental factors. Regarding the cap size, we offer standard cap measurements, but we understand that fit can differ from person to person. We sincerely apologize if this was uncomfortable for you. We take concerns like dryness, shedding, and curl hold very seriously and would love the opportunity to make this right. Please contact our customer service team with your order number and photos/videos if possible, and we will do our best to provide a reasonable solution for you. Thank you again for bringing this to our attention. We appreciate your feedback and the chance to improve. Arabella hair

Response from Arabella hairJan 24, 2026

Hi Annette Uzoh It’s awesome to hear that you’re loving the midnight blue wig! Thank you for sharing your feedback. We’re so happy it’s getting you all those compliments, and we’re thrilled that the minimal shedding and perfect color lived up to your expectations. If you ever need another one or have any questions, feel free to reach out! Arabella hair

Response from Arabella hairJan 23, 2026

Hi there Thank you for your feedback! We're sorry to hear that you weren't fully satisfied with the wig. To better understand the issue, could you please share more details about what didn’t meet your expectations? We truly value your experience, and we'd like to make sure everything is addressed to your satisfaction. Please don’t hesitate to contact us anytime— we’re here to assist and will do our best to resolve any concerns you may have. Arabella hair