F.E.
I was disappointed with the frontal as…
I was disappointed with the frontal as it was so thin that I can only middle part it to hide the many areas where the frontal is actually bald. I like to side part. Middle parts don’t really suit my face. I don’t have a choice but to wear this due to a medical condition that affects my hair. The rest of the wig is beautiful however. Just very disappointed because I paid extra money for the 250 density. I have been a happy customer for years
Response from Arabella hairFeb 24, 2026
Hi Thank you for your honest feedback, and we’re truly sorry to hear about your disappointment with the frontal. We completely understand how important the parting space and density are, especially when you prefer a side part. We’re very grateful for your support over the years and truly appreciate you being a loyal customer. The 250% density is designed to give a fuller overall look, but sometimes the frontal area can appear lighter to maintain a natural hairline. However, we absolutely understand how frustrating it must feel when it doesn’t meet your expectations—especially when you paid extra for higher density. We’re glad to hear that you still like the overall beauty of the wig, and we’d really like the opportunity to help make this right for you. Our after-sales team will reach out to look into this further and see what we can do to assist you. Please keep an eye on your messages. Thank you again for your continued support and for sharing your experience with us. It truly helps us improve. Arabella hair