Mark
Great product and amazing service.
Great product and amazing service.

Family owned and operated. Great prices, fast shipping, and outstanding service on AR15 Parts from top manufacturers.
AR15 Discounts (ar15discounts.com) has 525 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Malls & Marketplaces · Weddington, North Carolina
Excellent

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Great

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Malls & Marketplaces · North Carolina, North Carolina
New
525 approved reviews, newest moderated first
Mark
Great product and amazing service.
Rizzo
Great customer service
B H.
Good website, good prices, discount, customer service a+ and very fast to get your order out. Just a excellent buying experience all around
Jerrad
Package was received fast.
Dave
Terrific, quick shipping great prices.
Jeff L.
Customer service and fast shipping
Robert H.
Every order is shipped quickly and the items are quality and priced very reasonable
Jerry
Several successful orders but the one time (#VetDay24) there is an issue, customer service delays and deflects. My order via USPS either did not deliver as indicated by the USPS driver tracker or it was stolen, but no real evidence via signature or photo. No phone number or direct email option to vendor. Their "request a phone call" option is futile. From their website automated form, I received an email from CSR-T2 and manager apologizing that my build will be delayed (not the issue) and implying i am at fault, while not indicating any action is underway on a $200+ order. Lessons learned: (1) don't use USPS if you don't trust your USPS driver, your location, and/or possibility of theft. (2) beware of AR15D CSR to respond to your issue if/when you have one. It appears their niche/focus is on volume of orders processed and not customer service in the liking of other military friendly businesses such as Vortex, Leupold, Wilson Combat, Daniel Defense, etc. I will not place any more high dollar orders from this vendor, and depending on the outcome, may discontinue altogether, plenty of dependable vendors at comparable prices.
Response from AR15 DiscountsNov 18, 2024
Hey Jerry! I'm terribly sorry for the troubles here. I do see one of our customer service reps replied to your initial ticket within 20 minutes of getting your email with some steps to take immediately after the issue had been raised on our end. We 100% understand this is not your fault, and we are doing what we can to get this order straightened out. We started the claim with USPS, this morning, so we can work on either getting you a refund or a replacement order. Since this order was the first time being shipped to this specific UPS location, if you would like to have the replacement sent to a different address or any other orders moving forward, please let us know and we can make that change on our end. You can email us at [email protected] if you have any other questions or concerns. Best, Michael Earnest