AR15 DiscountsReviews of ar15discounts.com

Great products at great prices.

I ordered something small just to test their service and got it very quickly. I then ordered a shotgun. It was also shipped and received quickly and without issue.

Have been waiting 6 business days for item to ship and still hasn't been shipped.

Had an issue with price matching after the items I purchased had dropped to a lower price. They did reach out by email and gave a credit for the difference.

I placed two separate orders and both they claimed that their “no-fraud” program advised them to cancel the order and refund my money. I guess I’m trying to scam myself? Everytime I’d contact support they would give me a round trip. The funny thing is they couldn’t tell me why the order was canceled. I had higher hopes and expectations.

Fast service. Great price on a product I had trouble finding elsewhere.

I ordered a box of .338 lapua, which isn’t cheap, on 11/20/24. I did not receive any order confirmation emails or ANYTHING from AR15Discounts other than a single text confirming I’d signed up for order updates. After about a week, on Friday 11/28/24 I contacted customer service. This involved me sending over all my order details, several screenshots I took at the time of my order, and I sent a screenshot from my banking app showing that I had indeed been charged just for good measure. Customer service stated that they had no record of my order despite all the proof I’d sent them, and said they’d escalate to “tier two customer service” which apparently means actually being put in touch with AR15 discounts which I guess that customer service wasn’t? I was also informed that “tier two” wasn’t open until Monday, so a couple more days of nothing, which honestly I didn’t view as a big deal as I’d assumed we’d get this resolved and I’d get my box of .338 on the way. Now on Monday, today, 12/2/24 almost two weeks after the initial order was placed, I got a super long and vague email that basically said “we use a fraud protection service to reduce chargebacks”. Cool, no problem I respect using a fraud protection service. I emailed back asking the representative to elaborate as there was no real information contained in that email, and they stated that they’d been advised to refund and cancel my order. No elaboration. No telling me why they thought it was fraud. Nothing. Just a “hey F*** you we aren’t gonna do your order”. But you know what really pisses me off? It’s not that they use outside customer service, and it’s not that they use a fraud protection service. ITS THAT THEY MADE ZERO EFFORT. If they had elaborated and said “hey here’s this reason we got a fraud alert” I honestly wouldn’t be mad right now, it’s happened before and I totally understand not wanting to get a chargeback. But instead it didn’t even feel like they gave me the finger. It felt like some heartless middle management kiss up who fills their coffee cup to the brim with vodka every morning to try to make it through another grating day at the office in an attempt to get promoted up and out of the soulless day in and day out sent me a pre written email to shut me up so that they could get back to gossiping with Susan in the cubicle next door about the newest toner cartridges they got for the printer, a conversation that they absolutely hate but have to have because of office politics. I will never, and I mean never, leave a good review for a company that makes it feel like office politics.

Bad ass deals will perches more in the future.