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Aqara Reviews | Read Customer Reviews of aqara.com

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Electronics & Technology
Appliances & Electronics
Aqara

AqaraReviews of aqara.com

3.8159 reviews
Appliances & Electronics

Aqara3.8

Reviews159 About Contact

Overall score

3.8 out of 5

Average

Average of 159 reviews

Distribution

5★69%
4★2%
3★1%
2★3%
1★26%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

aqara.com

About Aqara

Aqara is listed under Appliances & Electronics.

Aqara (aqara.com) has 159 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: aqara.com
Website: aqara.com
Category: Appliances & Electronics
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 4% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Aqara reviews

Showing 109 reviews with 5 stars · Clear filters

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Roman V.
Sep 24, 2026
Big thanks to Aqara
Big thanks to Aqara technical support! They solved my problem quickly, communicated clearly and were genuinely helpful. Great service
Report
Latti
Sep 23, 2026
Aqara U200 defekt, Austauschgrät schnell bekommen
Als ich technische Probleme mit meinem smarten Türschloss U200 bekam, wandte ich mich an den Support von Aqara. Die Mitarbeiter waren sehr bemüht mir dabei zu helfen das Problem zu beseitigen. Am Ende wurde mir zugesagt dass scheinbar defektes Schloss auszutauschen. Alles ging sehr schnell, verständnisvoll und freundlich! Herzlichen Dank
Report
Mark M.
Sep 23, 2026
Listened and acted
represented both the company and the customer well in my opinion
Report
Carlos R.
Sep 22, 2026
They took care of a defective unit…
They took care of a defective unit EXTREMELY fast.
Report
Pascal G.
Sep 22, 2026
Great Support
Great Support. They answerd my mail on sunday and send me a new device the next day. Perfect and fast support
Report
Didier D.
Sep 22, 2026
Support to complex issue
I've opened a ticket regarding a complex issue and I've been impressed by the ability of the customer service to solve it.
Report
Sander
Sep 22, 2026
Very quick response and good
Very quick response and good
Report
Michael H.
Sep 21, 2026
Helped troubleshoot
Helped troubleshoot, and then escalated to a replacement device without any headache
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