Anthon K.
Svindel
Jeg gider ikke bruge tid her på at skrive en lang roman om hvor skuffet jeg er over deres "L!#¤" bare hold jer væk hvis i ønsker at beholde jeres gode humør, det er et scam produkt fra ende til anden.

Aqara is listed under Appliances & Electronics.
Aqara (aqara.com) has 159 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Appliances & Electronics · Twinsburg, Ohio
Excellent

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Excellent
Appliances & Electronics · Brentwood, New York
Excellent
Appliances & Electronics · Fort Lauderdale, Florida
Excellent
Showing 41 reviews with 1 star · Clear filters
Anthon K.
Jeg gider ikke bruge tid her på at skrive en lang roman om hvor skuffet jeg er over deres "L!#¤" bare hold jer væk hvis i ønsker at beholde jeres gode humør, det er et scam produkt fra ende til anden.
emir O.
Koop dit niet! De software hapert en je moet allerlei trucs verzinnen om je doel te bereiken. Als je je password kwijt bent moet je binnen vijf minuten een link gebruiken die echter pas na vijf minuten in je mailbox staat zodat je altijd te laat bent ook al refresh je elke tien seconden. Als je contact opneemt wordt er gezegd dat een geldigheid van langer dan vijf minuten heel onveilig is en dat ze geen reden hebben om het wat soepeler in te stellen. Waardeloos!
Buttard D.
DO NOT BUY - Extremely poor customer service They do not exchange and their return process is a nightmare. I bought more than $1,000 of products from them and when I wanted to exchange a smart lock that was incompatible with my door, they simply said NO. I have now uninstalled and throw to the garbage all the products I bought from them.
Hello G.
Very disappointed – parcel never arrived and no help from support I ordered from Aqara and never received my parcel. They claimed it was delivered while I was at work, but there was no proof of delivery just a photo of the envelope! and no one at home to receive it. I contacted customer service several times, but they have provided no real assistance or resolution — just repeated claims that the parcel was “successfully delivered.” I did not authorise any Safeplace, and nothing was left at my property. It’s unacceptable that the seller considers the order fulfilled when I clearly haven’t received anything. I’ve now had to take legal steps to recover the payment since Aqara refused to take responsibility. Very disappointing experience for what I expected to be a reputable brand.
Armin K.
Getting spammed with multiple marketing emails a week. Unsubscribed to every one of them (a process that is overly convoluted). Contacted support. Still, no resolve. They don't know how to unsubscribe me. The partially templated response (you can see as it comes in different colors) just says to follow the process. Very frustrating. Have to put them into spam and hope I don't miss any critical info on my system or billing.
Miriam T.
Produkte funktionen nicht richtig, die App ist zudem sehr schlecht und sehr unübersichtlich.
Per E.
Mange Aqara-enheder er lidt kræsne – især fordi de ofte kun vil forbinde til 2,4 GHz Wi-Fi, og nogle gange kræver, at man ændrer opsætning af routeren (adskille 2,4/5 GHz, sætte bestemte krypteringer osv.). Hvis det ikke spiller, kan det hurtigt blive frustrerende – og jeg siger, det er jo ikke ens netværk, der skal tilpasses et produkt, men produktet der skal virke på ens netværk. At jeg ovenikøbet oplevede, at den begyndte at udsende alarmer helt af sig selv, gør jo ikke oplevelsen bedre – og det er helt fair at miste tilliden til et produkt, der giver bøvl.
Dannny M.
M1S Gen 2 Hub goes offilne random not suitable for aqara quallity payed 70€ with watersensors for this offline rubbiah