ApplianceMaster.comReviews of appliancemaster.com

I found appliance master responsive, reliable and they did a great job fixing any of the appliances I have had repaired over the last 2 years

My clothes dryer unexpectedly stopped drying the clothes. In one day they sent a technician over to my house. I can't say enough about the efforts he went to. He had my dryer working in no time, explained what he found. I highly reccommend them.

"You can't fix what is not broken." So I was told. I loved my Whirlpool Cabrio until the bin started knocking itself into the outside walls when spinning. It is, apparently, a common happening resulting from the poor stabilization within the washing machine. My appointment was scheduled promptly and the technician was very courteous and pleasant. I just wished he could have solved this problem!

The tec. that came to my home was neat and very professional he did his job, and was gone, what more can you ask for?

Christmas was a headache, I had the whole family here for dinner. YUP!! Turkey was NOT done on time. Cookies made... BURNED !! Oven either to hot or two cold. Thank goodness for our microwave, to finish the turkey. Once our Appliance Master service rep. came, figured out what was wrong, ordered the part, heaven since. Nothing ruined. Unless I did it myself (of course) LOL I have used Appliance master for decades, they have always come through for me, and have solved what ever problem I have had. One word for them, would be QUALITY !!!!

Got an appointment right away. Worker was on time and knew what he was doing. Very satisfied.

They always knew how to fix a problem whether it required a new part or just an adjustment using tape and cardboard. This last probably saved us a lot of money.

Appliance master not only improperly diagnosed my problem but when I pointed out their error the refused to refund their fee. See their response below. Notice they very carefully state that they did give me a diagnosis and therefore where entitled to keep my payment. What they do not say is they were completely incorrect. Bottom line is I did some research online, properly diagnosed the problem, ordered the replacement part and fixed the washing machine myself in less than one hour. It was actually quite gratifying. "However, the part that the technician diagnosed at the time of your appointment is #1 in the parts diagram. That part, in both colors is discontinued. The technician would need that control panel in order to complete the repair. The part that you supplied is the user interface. After reviewing your charges the only thing you have paid is $69.95 which is our service fee for a diagnosis on a General Electric appliance. Since we supplied you with a diagnosis we will not be refunding our service fee. Thank you and have a great day, -Appliance Master- "