AppFolio Property Manager Reviews | Read Customer Reviews of appfolio.com

AppFolio Property ManagerReviews of appfolio.com

3.6765 reviews
Internet & Software
70 Castilian Drive, Goleta, California

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AppFolio Property Manager

About AppFolio Property Manager

Run your entire portfolio on one powerful platform. AppFolio’s intuitive and user-friendly experience gives your property management team the tools they need to provide excellent service to residents and owners. Whether you manage multifamily apartment complexes, single-family homes, or community associations, our software has everything you need to streamline and grow your business. AppFolio is a comprehensive, cloud-based property management software built to streamline and automate the key processes that keep your business thriving - from accounting to marketing & leasing to maintenance. Whether at the office or out in the field, your team always has access to the same data and reports so you can take control of your business and turn insights into action in minutes. And with the ever growing AppFolio Stack™ integration marketplace, you can connect your favorite property management solutions to AppFolio to boost your team’s productivity and run your business from a single system of record.

AppFolio Property Manager (appfolio.com) has 765 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: appfolio.com
Website: appfolio.com
Category: Internet & Software
Location: Goleta, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 27% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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AppFolio Property Manager reviews

765 approved reviews, newest moderated first

Christine D.
Dec 11, 2014
Always There
The AppFolio team is consistently quick to respond, helpful, friendly, & receptive to suggestions.
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Brent
Dec 11, 2014
Great Product!!!
AppFolio took our company out in front of everyone in our community. Most new renters are attracted to being able to do as much as possible online, and Appfolio has delivered and keeps delivering new services.
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Kelly
Dec 11, 2014
Great Customer Service
I am new to the property management world. AppFolio is easy to navigate and is always quick to respond to my inquiries. They're customer service representatives are pleasant and knowledgeable. They are constantly asking for ways to improve their site. AppFolio does update frequently to ensure that we have the most useful tools at our fingertips.
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Wendy
Dec 11, 2014
AppFolio has exceeded my expectations
Having used both Yardi Systems and Buildium software in the past I can unequivocally say that AppFolio is the superior property management software. Not only is the interface user friendly and well designed, but they are constantly collecting user feedback and improving the software. They also offer an excellent custom web site option. Since coming on board almost 2 years ago they are constantly innovating and have implemented several items on my "wish list." Two improvements I would still like to see are 1) Integrating Vendors into the Maintenance work flow so that Vendors could log on, accept jobs, make notes and declare jobs completed and 2) an option to pay for immediate (within an hour) Support requests. Support is very good about responding promptly (with 12 hours or so) but sometimes there is an urgent, time sensitive issue. I expect a lot from my property management software and AppFolio consistently delivers. 5 Stars
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Kristine
Dec 11, 2014
App-folio is great!
App-folio is such a great program for property management. Everything I need is all in front of me. The only suggestion I have is to make a section for lease renewals, we currently have to do them on paper and it would be great to have everything in App-folio. Thank you.
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Judi
Dec 11, 2014
EXCELLENT
Always there to help. If I had a problem help was immediate. Can't say enough
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Shirley B.
Dec 11, 2014
Excellant program
User friendly program-excellent customer service
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Michael G.
Dec 11, 2014
Appfolio Drives Productivity At Greenzang Properties
Before appfolio we needed more staff to accomplish the same tasks. Now we can write one leasing ad click post and have it on all the best leasing websites from Padlister to Zillow. Appfolio has streamlined our maintenance procedures and has given us an easy to use database for maintenance records. Our old website needed manual updating, now by having a website linked to our database apartment pricing and pictures are always up to date and fresh. Thank you Appfolio, great job and I give you an overall rating of Excellent!
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