AppFolio Property Manager Reviews | Read Customer Reviews of appfolio.com

AppFolio Property ManagerReviews of appfolio.com

3.6765 reviews
Internet & Software
70 Castilian Drive, Goleta, California

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AppFolio Property Manager

About AppFolio Property Manager

Run your entire portfolio on one powerful platform. AppFolio’s intuitive and user-friendly experience gives your property management team the tools they need to provide excellent service to residents and owners. Whether you manage multifamily apartment complexes, single-family homes, or community associations, our software has everything you need to streamline and grow your business. AppFolio is a comprehensive, cloud-based property management software built to streamline and automate the key processes that keep your business thriving - from accounting to marketing & leasing to maintenance. Whether at the office or out in the field, your team always has access to the same data and reports so you can take control of your business and turn insights into action in minutes. And with the ever growing AppFolio Stack™ integration marketplace, you can connect your favorite property management solutions to AppFolio to boost your team’s productivity and run your business from a single system of record.

AppFolio Property Manager (appfolio.com) has 765 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: appfolio.com
Website: appfolio.com
Category: Internet & Software
Location: Goleta, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 27% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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AppFolio Property Manager reviews

765 approved reviews, newest moderated first

Rebecca
Mar 10, 2015
Support
The support team has gotten slow again. Waiting sometimes more than days for getting support answer call back. Submitted request couple of days, still waiting on assistance
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Diane
Mar 9, 2015
We are very happy with AppFolio!
AppFolio was very helpful in assisting us with the transition to new property management software. They are quick to respond to questions or issues. They have also released new updates and improvements to the system which is great!
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Angie G.
Mar 9, 2015
Great Application for Property Management
This program is essential to any serious PM company. It is easy to work with, you get quick responses on questions from the support staff and the reports are awesome.
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Phil
Mar 9, 2015
Easy and User friendly platform
Great software for property management. It is user friendly and easy to see everything that is happening with my properties. Far superior to past systems I have used.
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Dan
Mar 9, 2015
New Maintenance page..?
I preferred the old maintenance page..It was simpler and more streamlined..This new page is confusing..its like, I'm all over the page looking for what I want..Overall I like using AppFolio very much..Please keep it simple and fun to use..!
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Karen
Mar 9, 2015
A well thought out program and easy to use
Our company has been using AppFolio for about a year now. Our experience is it is a well thought out program. Very user friendly. We have used Yardi as well as a few other programs. This is by far the best. We highly recommend it. It makes our jobs a lot easier.
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Denise
Mar 9, 2015
Support takes too long to respond.
I really needed help last Friday as I was in the middle of owner checks. I emailed and called and was told that the request would be expiated. I got an email after 5pm Friday stating that my request was being researched. I had to send out owner checks to 60 owners that were for the wrong amount because I could not solve this in a timely manner. I got one answer today, by email and I still am waiting for the response to my reply. this is my only gripe with appflio...support requests that you need NOW take way too long.
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Debbie
Mar 9, 2015
Awesome property management software!
We have been more than happy with the quality of the product and the customer service. We can't say enough about how well AppFolio has worked for our properties.
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