AppFolio Property ManagerReviews of appfolio.com

Customer service is horrible. They do not care about their clients. All they care about is what is best for them and signing on new people. They barley help you with anything and make everything very difficult and cumbersome. Setting up a call with them is like pulling teeth and when you finally do get them on the phone they act as if they are doing you a favor just by answering. Horrible, just horrible company.

I have been a customer with Appfolio for a few years and I've really enjoyed how simple it is--especially with the online marketing! I wish your company company still had an arrangement with marketing through Zillow, but I understand how times and contracts change. Otherwise, it's a great system to navigate any property management company.

Appfolio is a great app. There are just a couple things that i wish were different. 1. There is no reason to enter a bill to write a check. I wish I could just write a check. 2. Because of this, if you make a mistake, you can’t just go in and change the check. First, you have to reverse the check. Then you have to either edit or or delete the bill. Then you have to do EVERYTHING over again. I really don’t understand the necessity of the “enter bills” feature for some scenarios. It the mistake was the wrong property, or the wrong GL, it would be nice to be able to make the correction with one edit screen. 3. I would also like to see a another detail on the tenant screen. How much is the deposit on their unit, and how much have they paid. Thank you for asking!

It's easy to work with and has all the data I need.

Appfolio has really been the best decision we ever made for our Property Management Services. With it's user friendly platform, we are able to focus more on growth and income for our business. I would recommend Appfolio to anyone.

I love AppFolio. It has made managing my properties so much easier and has allowed me to expand my business through many more efficient and effective processes. The one area that needs improvement however is the accounting side of the product.

Appfolio Makes Our Job Easier! We have been running Appfolio for almost five years and couldn't be happier. We have so many tools available at our fingertips. Appfolio is helping us to run our business more efficiently and helps to keep track of everything, stay in compliance, and back up our activities. They are always adding new features and making the software better. Their support team is second to none and the response is fantastic. I will be a customer for a long time!

Appfolio is user friendly and super easy to use.