AppFolio Property Manager Reviews | Read Customer Reviews of appfolio.com

AppFolio Property ManagerReviews of appfolio.com

3.6765 reviews
Internet & Software
70 Castilian Drive, Goleta, California

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AppFolio Property Manager

About AppFolio Property Manager

Run your entire portfolio on one powerful platform. AppFolio’s intuitive and user-friendly experience gives your property management team the tools they need to provide excellent service to residents and owners. Whether you manage multifamily apartment complexes, single-family homes, or community associations, our software has everything you need to streamline and grow your business. AppFolio is a comprehensive, cloud-based property management software built to streamline and automate the key processes that keep your business thriving - from accounting to marketing & leasing to maintenance. Whether at the office or out in the field, your team always has access to the same data and reports so you can take control of your business and turn insights into action in minutes. And with the ever growing AppFolio Stack™ integration marketplace, you can connect your favorite property management solutions to AppFolio to boost your team’s productivity and run your business from a single system of record.

AppFolio Property Manager (appfolio.com) has 765 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: appfolio.com
Website: appfolio.com
Category: Internet & Software
Location: Goleta, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 27% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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AppFolio Property Manager reviews

765 approved reviews, newest moderated first

Crystalin
Jan 27, 2021
AppFolio is Great for New Hires
AppFolio is easy to use, they provide excellent training videos, for new hires and support for clients. We actually have each new hire, no matter the role, review AppFolio Basics training videos.
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Jim
Jan 27, 2021
Generally this is good software
Generally this is good software. However, the "upgrades" that are made are forced upon the user. What is an upgrade to a developer, can be cumbersome to the end user. I would like to be able to opt in and out of things like scheduling for example in maintenance billing. We don't use it, and it makes you have to scroll more to enter bills. That would be just one example.
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Joshua
Jan 27, 2021
Provide a way to allow contractors to…
Provide a way to allow contractors to see work orders with their own contractor Portal/login.
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Amy
Jan 27, 2021
I'm an accountant who uses the Appfolio…
I'm an accountant who uses the Appfolio program one of the Property Manager uses and I find it to be really easy and user friendly to pull all of the accounting reports I need.
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Flavia
Jan 27, 2021
Very good software with very great…
Very good software with very great teamwork.
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Marilou
Jan 27, 2021
A bit confusing at first as this is the…
A bit confusing at first as this is the first time I used this tool. But yeah, as soon as you get used to it it'll get easier to use. 5 star for you since I like AppFolio a lot!
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Ken
Jan 27, 2021
AppFolio Property Manager has been a…
AppFolio Property Manager has been a work in progress. It was a tough transition (as most are) from our old software. Assistance was both good and not so good at the beginning. Some of that was due to ever changing AF support personnel, some of it was self inflicted. I really love the way R&D is willing to keep putting new ideas and processes on the roadmap. Enjoy the users group, and the notification of new enhancements. Looking forward to 2021, as I am certain everyone is.
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Susie
Jan 27, 2021
REview
Great service
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