Mr. Y.
thank you so much
thank you so much

Apex provides document translations of technical, legal, medical, and business documents in more than 200 language pairs professionally and reliably.
Apex Translations, Inc. (apex-translations.com) has 437 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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IT & Communication · Fort Wayne, Indiana
Excellent

IT & Communication · Indianapolis, Indiana
Excellent

IT & Communication · Greencastle, Indiana
Excellent
IT & Communication · Greenwood, Indiana
Excellent
437 approved reviews, newest moderated first
Mr. Y.
thank you so much
Kimberly D. Braam - Global Communications M.
As a corporate communication professional working in an "essential" industry, 2020 is a year in which I will never forget the level of service provided by my vendors. I was introduced to Apex Translations, Inc. in mid-March 2020 as many states, regions and countries were issuing orders and mandates to shelter-in-place. At this time, the relationship I held with my previous provider was unraveling as their prices sky-rocketed and they were unable, and unwilling, to meet short turnaround times. Enter Apex Translations, Inc. The customer service and quality translations provided by Hans Schlamadinger, Amanda Harrison and the entire Apex Translation, Inc. team has proved to be a constant during this very fluid time. I recall several Friday email communications (in March, April and May) between Hans, Amanda and myself ensuring that all required documents would be rushed and provided over the weekend. And even when projects were turned around quickly, the quality was never less than perfection. It has been a great pleasure working with the Apex team in 2020. My internal team has appreciated the professionalism, the team’s ability to turn things around quickly (when needed) and the quality of our translations. I look forward to working with Apex Translation, Inc in 2021 and would recommend their services to others in the industry. Kimberly Braam Global Communications Manager Mauser Packaging Solutions
Wiebke
In an emergency when I needed a translation immediately (German to English) I went on the internet and Apex was the most graphically pleasing, to-the-point website that caught my attention. The chance to correspond with a person was what I needed, and each step was explained in a friendly, professional manor. The person arranged the shipping back to me, gave me three choices and prices and I am confident that my document will be here tomorrow 8:30 am. Thank you. In case UPS will be late I will let you know.
Ms. C.
Prompt and thorough!
Mr. H.
I can only say the best things about Apex Translations. I submitted the documents to be translated and promptly got an answer with the estimate. They delivered translated material in a very short time. Thank you for your service!
yuliya M.
I am sure 80% of positive reviews here are fake, On the phone promissed translation in 24-48 hours. Submitted wednesday got back Monday. Wasted time and money, poor job translating no communication. If you need translation done in a timely manner, stay away
Response from Apex Translations, Inc.Nov 10, 2020
Thank you for providing your feedback. Any reviews - good or bad - are valuable to us as they allow us to identify possible issues that we need to correct. We are very sorry to hear about your dissatisfaction regarding your interaction with Apex. Please allow us to address your points individually: • Regarding our delivery performance: We received your email inquiry to translate a relatively small project containing content of personal nature at 10:49 am on Wednesday, November 4. Our proposal to translate your documents was submitted to you at 12:53 pm on Wednesday, November 4. Our proposal stated a turnaround time of 2-3 business days for this project, not 24-48 hours. We received your go-ahead at 5:03 p.m. on Wednesday, November 4, shortly after the end of business and we started processing the project still on Wednesday. Given the fact that we received the go-ahead after close of business on Wednesday, the clock starts ticking so to speak on the following day. The promised delivery date would thus be no later than Monday, November 9. We delivered the translated documents at 2:45 pm on Monday, November 9 – within the range of our quoted turnaround time of 2 to 3 business days. • Regarding the communications aspect: While your project was being processed, we spoke to you on the phone once and we exchanged a total of 9 e-mails; 5 were sent by us, 4 e-mails originated from you. We felt that no additional communication was needed as we had all the information needed to process your project in accordance to the agreed-upon timeline. • Regarding your remark about the quality of our translation: Our management team has reviewed our deliverables and concluded that the translated documents meet or exceed our quality standards. There were some sections of the source documents that were cut off; however, that did not seem to be essential to the information pertaining to the main content of the documents, e.g., parts of the address of the hospital at the top of the documents, or the bullet numbering in one of the files. Our mission here at Apex is to always strive to meet or exceed cost, quality, and delivery expectations and we try very hard not to disappoint. We are sorry that you feel that we did not meet your expectations. The Apex team.
Mr. O.
Just started using Apex, and very impressed with the quick response for a proposal and fast turnaround of the project.
cynthia F.
Excellent translation service, Apex is not only prompt and very professional, but their prices for projects big and small are very competitive. In addition, the quality of their translations are at native speaker/writer level. I highly recommend Apex, I’ve used them 3 times now, and would refer their company to friends or colleagues or anyone in need of translation services!