Client
Prompt service.
Prompt service.

Apex provides document translations of technical, legal, medical, and business documents in more than 200 language pairs professionally and reliably.
Apex Translations, Inc. (apex-translations.com) has 437 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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IT & Communication · Fort Wayne, Indiana
Excellent

IT & Communication · Indianapolis, Indiana
Excellent

IT & Communication · Greencastle, Indiana
Excellent
IT & Communication · Greenwood, Indiana
Excellent
Showing 26 reviews with 4 stars · Clear filters
Client
Prompt service.
customer
Apex has always been responsive to our requests, and expeditious in providing us the necessary translations.
customer
Apex is always helpful and easy to work with. I did have to follow up to see why it was not sent on time, probably computer issues.
Response from Apex Translations, Inc.Jul 3, 2023
Hi, Our apologies for the delay in the delivery of this project. Our delivery e-mail indeed "got stuck" in the outbox, which prevented a timely delivery. You Apex Team
Lilas S.
Fast response by the customer service. Taking care of the requests as fast and as adequate .
customer
The customer service was professional and responsive, but the translation didn't quite fit our needs because it wasn't adaptive to area lingo/informalities. Our in-office Spanish-speaker confirmed that the language was far too formal to be understood by the average Spanish-speaker in our area. While we appreciated the service, the translation doesn't quite fit our needs.
Response from Apex Translations, Inc.Dec 27, 2022
We are sorry to hear that our translation did not meet your expectations. We would be happy to review your translation with the additional information that you provided on the target audience. We are always able to tailor translations to the target audience – be that specific geographic areas, reading levels, etc., - if we are provided with that information. There are no extra fees for localizing your translation projects to your specific audience. Please let us know if you wish to pursue this. The Apex Translations Team
customer
The translation process was fairly smooth; a few very minor hiccups but was easily sorted. The quality of the translation is quite good and the price was reasonable.
Deborah
I have referred your service to my colleagues, however please follow up with an acknowledgement and set the expectation on the delivery date. This was the only thing that concerned me.
Response from Apex Translations, Inc.Feb 15, 2022
Thank you for your feedback. We typically do issue an order confirmation with an estimated delivery date and it seems this was not done in this instance. Our apologies for that. We have taken your feedback as impetus to make all project managers aware that this is an important step in processing an order. The Apex Translations team
Medical Device M.
The entire team at Apex was wonderful to work with. We had a large scope project with a tight timeline and it would not have been possible without the responsiveness and professionalism of the Apex team. Amanda was my main contact and her level of professionalism and organizational skills were a tremendous assets to keeping the project moving forward.