Mom P.
Worse Matching Ever
We got multiple emails from Taylor that there were units available at this apartment complex and listed times available. We tried calling the apt complex and finally went over there, there were no units available and none coming up in the near future. Keep getting emails outside the budget set in the filters. Worse experience ever.
Response from Apartment ListJul 27, 2026
We're sorry to hear you had this experience! Taylor's outreach is based on our listing data: when data is out of date, the information Taylor provides can be wrong. We're sorry it cost you a trip, and appreciate you flagging. If you're willing to share the property details, please reach out to [email protected], we'd like to flag the listing for a data refresh. Regarding seeing properties outside your budget, we show a range slightly above your maximum to surface more matches, but we hear you that this doesn't work if you're working with a strict limit. I'll report your feedback to our product team to improve. Thank you for taking the time to share your experience, Melissa, Apartment List Customer Experience



