Jo
AVOID THIS SITE
AVOID THIS SITE. The glasses came and lenses were extra thick despite paying for thinning on my prescription. The lenses glow bright purple and customer services said this accurate for anti glare lenses. However my biggest concern was how green the lenses are in all light, when worn they look very green and this was the reason for wanting a refund. I was told this is normal for anti glare. I have worn glasses for 15years and always had anti glare and never had lenses that look this green. My frequent requests for a refund have been ignored as they believe the glasses as standard. Very disappointed as I paid for all these extras which have in turn made the glasses unwearable and despite me making this clear and clear request for refund this has all been ignored. Worst customer service and would avoid this site at all costs.
Response from AooliaAug 14, 2025
I'm sorry to hear about your unpleasant shopping experience. We always aim to help customers resolve issues to enhance their shopping experience. Since you haven't provided your order number here, we are unable to locate your order and thus understand your specific situation. Could you please offer us your order number or the name/email you used to place the order? So I can find your order and assist you better. Thanks.