Brian C.
Timely payout
Timely payout
Response from Aon Affinity Travel PracticeMar 17, 2025
Thank you Brian.

Aon is in the Business of Better DecisionsWe shape decisions for the better — to protect and enrich the lives of people around the world. We believe that businesses thrive when the communities they serve and the people they employ also flourish. Our culture enables us to bring our best each day and do great work for our clients and their customers.Aon Affinity's Travel Practice is a leader in the provision of customized travel insurance programs for many of the world's most renowned travel companies. With a focus on the design, distribution, and management of customized travel insurance programs, we aspire to provide unmatched service to our travel clients and to the travelers protected under our travel protection programs.Linked In: https://www.linkedin.com/company/aon-affinity-travelFollow us on Twitter @AonTravel: http://bit.ly/2gbFZ5DVisit our Travel Blog: https://www.aon.com/travel_blog/default.jspCareers: https://aon.io/traveljobs
Aon Affinity Travel Practice (aontravelclaim.com) has 599 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Brian C.
Timely payout
Response from Aon Affinity Travel PracticeMar 17, 2025
Thank you Brian.
Diann G. W.
They were honest and did everything by the book. They kept me updated on all paperwork required.
Response from Aon Affinity Travel PracticeMar 17, 2025
Thank you for the kind words Diann.
Pamela M.
Quite easy to file a claim. Settled fairly in a reasonable amount of time.
Response from Aon Affinity Travel PracticeMar 17, 2025
We are glad to hear you found it was easy to file a claim Pamela. Thank you for leaving a review.
Lea M.
I had to cancel a cruise 4 weeks prior to sailing due to an auto accident and surgery. I notified Aon, provided them with my doctors statement and medical records. I received my refund within a few weeks. I would highly recommend taking this travel insurance.
Response from Aon Affinity Travel PracticeMar 17, 2025
Thank you for taking the time to share your experience Lea.
Debra J.
I had an unexpected incident occur while in New Orleans preparing for my cruise. We received an email the day before embarkation that our ship would have a delayed arrival due to propulsion issues. The next morning we received another email stating our new embarkation time which was 8:45-9:15pm. Luckily our hotel allowed us another days stay. Upon returning home, I processed that hotel stay through Aon insurance. Their online process was easy and efficient. My reimbursement was accepted and approved within 3-4 days. I will definitely use this insurance for all my future travels and I highly recommend them to anyone who needs travel insurance.
Response from Aon Affinity Travel PracticeMar 17, 2025
Debra, we are happy to hear you were reimbursed quickly. Thank you. for leaving a review.
Diane
The team was accessible and helpful.
Response from Aon Affinity Travel PracticeMar 17, 2025
Thank you Diane.
Joyce V C.
Fast easy service. Couldn't ask for better
Response from Aon Affinity Travel PracticeMar 17, 2025
Thanks Joyce.
Jacquelyn P.
It was the first time I had taken travel insurance out and boy am I glad I did. Took the insurance out through my travel agent. 4 days into my vacation I was stricken with covid on a cruise. Had very care while there but then came the bill. I was glad to see that it would be covered. Also, the speed of getting my refund back was amazing. 10 days after my return the check was in my bank.
Response from Aon Affinity Travel PracticeMar 17, 2025
We are glad you were protected by travel insurance Jacquelyn.