Alan M.
Efficient
Claim was handled promptly and efficiently
Response from Aon Affinity Travel PracticeOct 7, 2025
Thank you Alan.

Aon is in the Business of Better DecisionsWe shape decisions for the better — to protect and enrich the lives of people around the world. We believe that businesses thrive when the communities they serve and the people they employ also flourish. Our culture enables us to bring our best each day and do great work for our clients and their customers.Aon Affinity's Travel Practice is a leader in the provision of customized travel insurance programs for many of the world's most renowned travel companies. With a focus on the design, distribution, and management of customized travel insurance programs, we aspire to provide unmatched service to our travel clients and to the travelers protected under our travel protection programs.Linked In: https://www.linkedin.com/company/aon-affinity-travelFollow us on Twitter @AonTravel: http://bit.ly/2gbFZ5DVisit our Travel Blog: https://www.aon.com/travel_blog/default.jspCareers: https://aon.io/traveljobs
Aon Affinity Travel Practice (aontravelclaim.com) has 599 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Alan M.
Claim was handled promptly and efficiently
Response from Aon Affinity Travel PracticeOct 7, 2025
Thank you Alan.
Janice L.
I only had to send 2 documents which was easy in order to start the process.
Response from Aon Affinity Travel PracticeOct 7, 2025
Thank you Janice.
Lkopco
We had to cancel our vacation because our granddaughter broke her arm and was not allowed to travel. Aon Affinity was very quick to respond to our claim and we received our refund very promptly. Will definitely use Aon again for future travel insurance.
Response from Aon Affinity Travel PracticeOct 7, 2025
Thank you for sharing your experience.
Bob and Charlene W.
After obtaining physician statements, the process was easily completed and the reimbursement was very fast.
Response from Aon Affinity Travel PracticeOct 7, 2025
We are happy to hear you felt it was a fast turnaround to process your claim. Thank you Bob and Charlene.
Marty S.
My claim was processed promptly with the funds delivered electronically. No hassles.
Response from Aon Affinity Travel PracticeOct 7, 2025
Thank you Marty.
Wendy
I bought travel insurance since my mother was very sick and didn't know if we would have to cancel our trip. The first day on the cruise boat a crown on back tooth fell out and that was going to ruin my entire vacation. Royal Caribbean had a dentist on board and repaired it! By luck, I noticed that AON travel protection covered dentist work and wow, the process was very easy and they were great to work with! Covered the entire procedure! Thanks! I will always purchase travel insurance with AON and have already done so again for our upcoming vacation!
Response from Aon Affinity Travel PracticeOct 7, 2025
Thank you for the kind words Wendy!
Linda O.
Process to claim was clearly defined. Prompt attention. We were kept informed throughout. Funds return happened quickly.
Response from Aon Affinity Travel PracticeOct 7, 2025
Thank you for sharing your experience Linda.
Wayne O.
Absolutely hassle free, submitted expense's for cancelled cruise and had reimbursement within a couple of weeks. It was a pleasure dealing with AON and will purchase coverage again in the future!
Response from Aon Affinity Travel PracticeOct 7, 2025
Great to hear Wayne. Thank you!