Aon Affinity Travel PracticeReviews of aontravelclaim.com

GOT A FULL REFUND AFTER PRODUCING THE REQUISITE DOCUMENTATION

This was an unexpected easy experience. Once I had all the proper documentation it was very easy and we were reimbursed quickly.

Our case was handled very fairly and efficiently

Fortunately when we had to cancel our cruise unexpectedly, AON was there to protect us. The whole process of filing for, and getting our refund was unbelievably easy and painless. The people at AON are very friendly and helpful. We will always use AON for the traveling we will be doing from here on out. Thanks AON! You’re the best!

Fast response to claim

Easy and prompt claims process. Will definitely purchase again.

My travel claim was paid in full.

I purchased an Aon Affinity Insurance Services policy on a hotel stay I booked through Expedia. My mom and I were staying in a hotel so we were close to my mom's sister who was dying. Unfortunately she passed before we made it to say goodbye and we needed to cancel the hotel stay. I submitted the claim, listing the reason as a "death in the family". I was told that I needed to submit a death certificate in order to process the claim. We filled out the forms, paid the fees and finally received a death certificate in the mail. I then submitted the certificate to Aon Affinity Insurance Services. They replied back that they needed Cause of Death listed on the certificate. I asked why they would need that information and their response was "your policy has stipulations to as what types of death are covered, like pre-existing conditions or death involving felonies....." My aunt died of cancer, that she fought for 2 years. That's definitely pre-existing. So basically they will only cover "death" as an excuse if it's an accident of some type. All of this run-around for a $500 hotel stay. I will never purchase Aon Affinity Insurance Services again.