Crazybull
Part issues - Buyers be aware!!
I purchased and installed this ANZZI faucet 3 years ago. Starting August 2023, the faucet started to drip water and would not shut off. The problem appears to be the water valve assembly which needs to be replaced. However, I was informed by customer service that the part was on back order. I have repeatedly contacted the customer service since then, and I got the same answer. Now I learned the part will not be available until May 2024! I no longer believe the timeline, or if the part will ever come. This is a ridiculous situation, a customer should not have to wait at least 9 months for a replacement part to come! If you are thinking of buying this faucet, please be aware that if anything is broken, you WILL almost certainly NOT be able to repair it!!
Response from AnzziSep 29, 2026
If you experienced any issues, please give us a call at 1-844-442-6994 from 9AM - 6PM EST. We’re here to help and would be happy to make things right. Thank you for choosing ANZZI!



