Anytime FitnessReviews of anytimefitness.com

Anytime Fitness is voor mij echt een uitkomst! Apparatuur en hygiëne is perfect. Personeel is altijd vriendelijk en behulpzaam als ik hulp nodig heb. Super tevreden!

WORST CUSTOMER SERVICE EXPERIENCE. BIGGGG SCAMMMMM . I wanted to express my disappointment with Anytime Fitness regarding unexpected maintenance fees. During my 12-month contract, I’ve already been PAID two maintenance fees, AND GOT CHARGED FOR THE THIRD ONE which seems excessive and unfair. Initially, I was informed that my membership would be straightforward, but these additional charges were never clearly communicated. After my account was frozen for three months WHICH RESULTED MY MEMBERSHIP DATE GOT EXTENDED FROM AUGUST TO NOVEMBER AND GOT CHARGED CEF FEES AGAIN IN OCTOBER, I expected my membership to be protected from extra fees, yet I still received charges that I wasn’t prepared for. When I reached out to customer service for clarification, I found the responses lacking and unhelpful. This has really affected my experience with the gym, as transparency is crucial in building trust with members. While I enjoy the facilities and the overall environment, the repeated unexpected charges have left me reconsidering my membership. I hope Anytime Fitness can improve their communication about fees in the future to avoid frustrating experiences for other members.

De sportschool zelf is super leuk en ga er graag naartoe om te sporten. Het enige wat mij tegenzit is dat de kosten nu per 4 weken worden afgeschreven ipv elke maand. Dit is gewoon een maand extra kosten. In plaats van dat het 12 keer afgeschreven word, gaat het nu 13 keer afgeschreven worden en de Kosten blijven het zelfde. Km deze reden zit ik eraan te denken mijn abonnement te beeindigen

Do not go to this gym! Cannot cancel without having to pay off the ridiculous contract, was not informed of this at sign up, guess I’ll have to start reading the fine print in the contracts from now on. Biggest scam ever.

Anytime fitness are pure frauds simple! Signed up and paid for a month, now I’m been hounded to pay for another month when I just wanted a month of gym time. They have sent me a threatening email and are now sending me sms’s that if I don’t pay up they would collect this and that amount as penalty. Stay away from them.

Sinds de opening zijn we met ons gezin lid! Fijne sportschool je wordt altijd met warmte ontvangen bij binnenkomst. Zeer professioneel trainers aanwezig, als je iets niet goed doet wordt je hierin meteen gecorrigeerd. Jesse begeleid mij erg goed ivm mijn herstellende rugklachten. Ga zo door!

All I’m gonna say it’s , STAY FAR AWAY FROM ANY “Anytime fitness” specially the one in Honolulu Hawaii.

Extremely Disappointing – Avoid This Gym (Copied from my Google Review) I have never experienced such poor service from a gym in all my years. Pausing a membership here is unnecessarily complicated, and even after successfully navigating their convoluted process, they continue to charge you whilst your membership is paused, and attempt to charge you for unpausing as well. Over the past month, I’ve called SIX times, visited the gym in person, and yet the issue remains unresolved. It feels as though they are deliberately making it difficult for members to get what they are rightfully owed. The management is completely absent. Despite numerous attempts to escalate the issue, the manager has been unresponsive, offering no guidance or resolution. I was advised to send an email, which I did, and even after two business days, I’ve received no response—no refund, no apology, and no end in sight. The staff are poorly trained and offer conflicting information with each interaction and often contradict one another. This level of disorganization and lack of accountability is simply unacceptable. The state of the gym itself is equally appalling. The bathrooms are consistently dirty and smelly, cleanliness and hygiene appears to be a low priority. For the high membership fees and occasional "club enhancement fees", you would expect better facilities and service, but unfortunately, that is far from the case. The staff, while present, often seem disengaged and unhelpful, further adding to the frustration. This experience has been beyond disappointing and very embarrassing for Anytime Fitness. Given the high costs and complete lack of customer care, I strongly advise others to avoid this gym. There are many other options that prioritize member satisfaction and offer a far better value for your money. **UPDATE** Even Worse Than Expected We called the gym again today in an effort to speak with the manager directly. Instead of engaging with us, the employee on the phone said, “the manager does not want to talk on the phone; they only want to reply through the Google review.” As you can see from their response below, it’s petty, unprofessional, and completely disregards our concerns. Not only do they post our private business publicly, but they make zero effort to accommodate us or resolve the real issue— which is the fact that they have essentially stolen our money and continue to lie about it. During the call, the employee hung up on us mid-sentence, and within 25 minutes, our memberships were suddenly canceled. So, they can cancel our memberships instantly, but they can’t process a refund for the money that is rightfully ours? That’s highly suspicious, to say the least. On top of that, if you look at other reviews, the owner/manager hides behind the screen, acting like a cyber bully, instead of fixing the very problems they have caused. They go as far as accusing members of "defamation" for leaving negative comments. It’s laughable—especially considering I doubt it’s even legal for their bathrooms to be in such a filthy, biohazardous state. All in all, I am extremely pleased to be leaving this gym (if you can even call it that). The nicest thing they have done for me is cancel my membership - saving me gas, time, mental energy, and having to deal with them in person. Not only will I be leaving - but many of my friends are leaving as well. It is very clear where their priorities lie, and I am blessed that my friends and I will no longer have to waste our hard-earned money on a scam of a business.