Anthem Tax Services was started by licensed tax professionals that have over 30 years of experience in Tax Preparation and Tax Law. Every tax professional is licensed in all 50 states to represent our clients, and as such we are able to provide the tailored experience that you expect from your tax litigation and tax preparation professionals. We also operate remotely so you never need to leave your home or office!At Anthem Tax Services our foundation is built on 5 main principals: trust, service, honesty, integrity and education. These 5 principals are what we live by. We have earned outstanding customer reviews and amazing results for our clients. Because of this, we have now become the only company that is confident enough in our services to offer a 100% money back guarantee if we can’t put you into a better position than where you started.
Anthem Tax Services (anthemtaxservices.com) has 360 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
anthemtaxservices.com
Website
anthemtaxservices.com
Category
Accounting & Tax
Location
Woodland Hills, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 23% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I paid $2600 hundred dollars to this company. Initially they set up a 4 month payment plan for me with IRS; and instructed me to wait for further instructions. Its been 4 months and they have not followed through. Very disappointed with this service.
Response from Anthem Tax ServicesFeb 27, 2020
Hi Jesus, we would like to extend to you our most sincere apologies regarding the issue with a follow-up on your case. This is surely not what we'd like to hold ourselves to when it comes to the quality of our service. I've reached out to our Customer Service team to share your feedback and they will be contacting you directly this morning to find a resolution. Thank you for sharing this.
AK
Amber K.
I feel like they stole $$$ from me
I feel like they stole $$$ from me. I paid them over $400 a month for 8 months That’s about $3000. I have went to the irs. The only thing that was done by anthem tax in the 8 months I paid them is my house now has a lean on it. I Still owe all the money that I initially did. And there has been no resolution.
Response from Anthem Tax ServicesFeb 17, 2020
Hi Amber, we would like to apologize for your negative experience. We want to learn more about your specific situation and make things right. Your feedback has been forwarded to our Customer Support team for review and they will contact you directly to find a resolution.
WA
William A.
After 1 year of listening to 4-5…
After 1 year of listening to 4-5 account managers or whatever they were I’m being told that my account is closed or finished or whatever! I’ve been told that my tax debt is in a Non-Collectible Status. I believe that’s the terminology used for my situation. I want to believe that all is Good but I don’t have any Official documents from the IRS confirming that status. I have a copy of a document that shows that status but it’s not on any official IRS letterhead. All the negative reviews I have read describe exactly what I went through. No return calls or emails for weeks at a time. After a year of dealing with very unprofessional people I get a call from someone who explains a lot of the things I’ve waited a year to hear. She was professional and told me things that I wish I had been told 8-9 months ago. I’ve been a nervous wreck not hearing from anyone and not having things explained to me. Thanks to Kimberly for helping me out and explaining things to me. Now I’m praying that she was truthful with me and that I’m in the clear. But after so much neglect from the other employees at Anthem I can’t help but Hold My Breath and Pray that what Kimberly told me is the truth! Official documents would be really Wonderful and Professional. I’ve requested 3 times to speak with someone who is in a management position but that’s not happening. If my account is what I’m being told than Anthem did their job! However I didn’t like the way they got me to the finish line! Sincerely, William Austin
As I expected I received a response from Anthem telling me that they apologize for the negative experience with their company and that they will have someone contact me very soon to see what they can do for me to rectify my situation! That response must have been for the customers that read reviews like I did. They want to appear concerned and professional regarding their customers but as I expected I haven’t heard a word from anyone at Anthem. I don’t expect to either. Once they have your Money don’t expect too much from Anthem. I was promised professional service and prompt reply’s and more than 1 Year after signing up and paying $8,000 I’ve been told that my back taxes have been placed in an Uncollectable status! I was told that my account was finished but I didn’t get anything in writing from the IRS or Anthem. Who really knows what I should expect? Call me ANTHEM and I’ll tell everyone how you really did follow up with me!
Response from Anthem Tax ServicesFeb 17, 2020
Hi William, We would like to apologize for your negative experience with our firm and we want to learn more about your specific situation to make things right. I am reaching out to our Customer Support team to share your feedback and you can expect to hear from us directly to find a resolution and help confirm your details. Thank you for letting us know.
JJ
Jimmy J.
Can’t say it was a good experience…
Can’t say it was a good experience using Anthem. I’ve tried reaching them on several attempts and no one called me back. I was having problems making my payments so I called Anthem to see if they could reduce the payments until I could afford to pay the full amount, they went down less than $50 a month. So now I am having to deal with the IRS directly, because no one ever returned my phone call.
Response from Anthem Tax ServicesFeb 17, 2020
We would like to extend to you our most sincere apologies regarding the issue of customer services and communication. We're usually known for our exceptional customer service and we regret that we didn't live up to those expectations here. Your feedback has been forwarded to our Customer Support team for review and they will contact you directly to find a resolution.
JG
Joel G.
the worst service of any company I have every dealt with
If I could give them negative stars I would. To start off the first person I dealt with was a smooth sales rep, which you never hear from again. Then you tossed around like a hot potato where you land no one knows. I don't want to use names cause I don't want to tarnish any one individual.
They placed me on a 6 year unrealistic monthly payment plan with the IRS which I stressed would be impossible for us to make. They didn't save us any money and interest iwill still be accruing. I've emailing them and calling them since Nov. 2019 and still have not received a return call or return email. Next step is a complaint to the BBB.
Response from Anthem Tax ServicesFeb 17, 2020
Hi Joel, We would like to extend to you our most sincere apologies regarding your negative experience with our firm. This is surely not what we'd like to hold ourselves to when it comes to the quality of our service. Your feedback has been forwarded to our Customer Support team for review and they will contact you directly about what we'll do to make this right.
EF
Erika F.
The owner, Jake Shulman, lied to me several times....
After what I just went through with Jake Shulman (I believe he is one of the 2 owners of Anthem Tax Services) I have to question his and his company's honesty and integrity. He lied to me numerous times deliberately. We hired Anthem Tax Services and after our case was closed we received an email from Jake Shulman promising a hefty $100 Visa gift card if we leave reviews on 4 sites, Yelp.com , bescompany.com , thecreditreview.com , consumeraffairs.com. Who wouldn't write a glowing review for $100? Unfortunately this whole thing turned into a nightmare with lies and lies and more lies from Jake Shulman. This man has no honesty, no integrity. And if he is not honest how can his company be? I also have to wonder, is he doing this very same thing what he did to me to other people? Maybe nobody says anything because they think $50 gift card is better than nothing. But it's not only about the money. A deal is a deal and a promise is a promise. The deal was, I post reviews on 4 sites and in exchange for my work and time Anthem Tax Services sends me a $100 gift card. But it's not what happened. Here is the story: - On September 25, 2019 I've received an email from Anthem Tax Services, from Jake Shulman, promising a $100 VISA gift card if I post a review on 4 websites. - On Sept. 28 I've sent Jake an email letting him it was done. Some days later we received only $50 gift card instead of the promised $100. - On October 7th I wrote an email to Jake Shulman requesting the missing $50 gift card. No reply received. - On October 17th I wrote another email to Jake Shulman asking why did we receive only $50 Visa gift card? Jake wrote me back the same day saying "I’m so sorry! I don’t know why you were only sent $50. I will absolutely get you the other $50 sent out ASAP. Apologies!" - On October 27th, after 10 days went by and no visa gift card came, I wrote Jake Shulman another email asking if Anthem Tax Services still intends to send the missing / promised $50 visa gift card? Again, I received a reply from Jake the same day, saying "Wow. Okay. I’m so sorry. I will be sending them out myself tomorrow. I apologize. This is not okay. I’ll get you a tracking number tomorrow." - On October 29th, two days later, still no tracking number received so another email followed to Jake now asking for the tracking number. - On October 30th I received a reply from Jake, "Hey Erika- Just got to the office. I was looking at the reviews and it appears the reason why you only got $50 was because you only wrote reviews on yelp and consumer affairs. In order to receive the $100 gift card you had to of written reviews on.........If you wouldn’t mind writing reviews on those websites then we would be more then happy to send out the difference." - I wrote him back right away letting him know that we posted the reviews, as Anthem Tax Services required, on all 4 sites and I included screen shots about all 4 websites with the reviews. - Same day Jake wrote me back saying "That’s so bazaar! I couldn’t find them when I went to go search for them…but, clearly there’s proof based on your email. Give me 20 minutes and I’ll have that tracking number for you!" By that time I was really tired of the back and forth writing and did not have a good feeling about this whole thing. If Jake Shulman would've looked at the review websites there is no way he would've missed them. Anyway, I am a nice person and still gave him the benefit of the doubt. - On October 30th Jake gave me a tracking number for USPS. "Hey Erika- Here’s your tracking number for USPS: 9405-5098-9864-3054-0210-66 . Thank you for your patience!" When I tried to track the Visa gift card the following day through USPS, it showed me that shipping label / tracking number was created but the item was not yet shipped. So I sent another email to Jake asking about the status of the Visa card. - Same day on October 31st Jake wrote me back saying "Hey Erika- I don’t know what the disconnect is. It shows that it’s our for delivery." What?? How could it be out for delivery when the tracking system still showing as of October 31st in the afternoon: Tracking History October 30, 2019, 9:36 pm Shipping Label Created, USPS Awaiting Item WOODLAND HILLS, CA 91367 A shipping label has been prepared for your item at 9:36 pm on October 30, 2019 in WOODLAND HILLS, CA 91367. This does not indicate receipt by the USPS or the actual mailing date. October 30, 2019 Pre-Shipment Info Sent to USPS, USPS Awaiting Item Also, even if Jake would've shipped the Visa card on October 30th as he said (lied) he did, how could it be out for delivery the very next day from California to New Mexico? Another red flag. After Jake wrote me that as per his information the Visa card is out for delivery on October 31th, I wrote him that as per USPS the item WAS NOT yet dropped off at the post office. I mean how hard can it be to read a simple tracking history? Jake wrote me back. "It is shipped out. I just provided you a picture of the details showing it being out for delivery/delivered to you today. I have no reason to not send it to you? Yes...the tracking number was created yesterday. Remember...I said I would have it sent out yesterday. It was shipped out yesterday." Jake even sent me a picture as "proof" that he sent out the visa card. His "proof" showed "October 30, 2019 Tracking number created", that's it. I've sent Jake another email asking him to enter the tracking number into USPS tracking system and send me a screenshot about what he sees. I even inserted the USPS tracking link into the email to make it easier for him. I've never heard back from Jake Shulman again. - Today is November 8th and, of course, I did not receive the missing $50 visa gift card. The tracking number was for someone else,whatever Anthem Tax Services shipped to someone to Chico, CA. I gave Jake our mailing address twice, I wrote him we live in NM. Tracking History November 2, 2019, 1:32 pm Delivered CHICO, CA 95926 If someone enters the tracking number Jake gave me into USPS's tracking system, it is clearly showing Jake lied when he said he shipped out the gift card on October 30th. The item was actually dropped off at the Woodland Hills, CA post office on October 31st 7:44 pm. and two days later it was delivered to someone in Chico, CA. and not to NM. Tracking number 9405-5098-9864-3054-0210-66 October 31, 2019, 7:44 pm Accepted at USPS Origin Facility WOODLAND HILLS, CA 91367 As I said earlier, Jake Shulman is one of the two owners of Anthem Tax Services. This is a company we've shared our bank account information with and also our social security numbers. Now I am concerned if our personal information is secure with them at all if they are willing to risk their reputation, their integrity for $50? I also have to wonder if all their reviews are legit or are most of them bought and paid for?
AN
Anthony
Incompetence and Dysfunction At It's Best
13 month horrible experience with Owner/Partners/Employees...All complicit with deceit, preying on hardworking people's blight with the IRS! Argumentative/Combative/Manipulative/Rude and downright disrespectful! Please take your business elsewhere as they are only capable of delivering false promises and lies! Be especially careful of the Partners (All 3 of them). You will be placed on speaker phone without your knowledge as they try to entrap you and make you feel that you are a problem simply because you want an update on your case. Owner went as far as to intimidate me into (Astrosurfing). Required that I place a positive review on-line for them to continue my case, or else it would be closed and POA would be revoked. Meanwhile, they had done everything to screw up my case for 7 months!!!...Beware!!!...Case never resolved!