Animaker Inc.Reviews of animaker.com

My problem was resolved quickly, the staff was very kind and understanding.

I was not sure what text to speech counting means. So the Animaker crew answered my question on short notice that this concerns up to 2500 words by export as 1 count. Great service! Robert

Great customer service and great offers! Highly recommended!

Product I love using this product. It is very easy to get good at and there are many features that allow me to make professional looking videos in a very short amount of time. Sometimes I wish I could do more, but products that offer more features also have cumbersome interfaces, so I think Animaker meets most of my needs and if I need to add "hot spots" or menus or embedded quizzes, I import my animation into Camtasia and leverage its features. Support Support has always been very fast. I rarely wait longer than 10 min for a response. However, I have had one instance where support took several days. The issue was not the wait but more the promise that "the problems was solved at the root and will never happen again", which wasn't true. It happened 4 more times, and each time took several days. Overall, the support is excellent. 95% of the time, they are quick, courteous, and very accommodating. This one issue I had was the only beef I had because every time it re-occurred, I'd be late on my delivery. I'd have been happier with honesty telling me each time that it wasn't fixed at the root and told that it would take a few days to fix each time. Price The add-ons can add up! If you are just making basic videos and don't care about more diverse avatars and graphics, the basic license is fine. But if you need to have more and better graphics, it will cost you. Some graphics are $15 ea to use once. Of course, if you upgrade your license, you get access to more of them. But that can be quite expensive too. My biggest beef wrt pricing is that it's per download and not per project. I make videos for my job, and each video goes through many reviews and iterations. So, one project may have 5 downloads and each download I only changed a word here and there or replaced an avatar. Each small change burns a download from my subscription. Overall, I really like this product and have 2 paid licenses for it. One for personal use and one for professional use. I have issues with it, but there is no software that doesn't have at least some small problems. So, the minimal problems I have still make it worth the price.

It's a game changer and I love making videos so this app is fun!!!!

It is an excellent application, with many resources. I highly recommend it. In our case we had never used it before, but it is all very intuitive. And the customer service is very fast, personalised and responsive. A very attentive team. Thank you.

First of all, Animaker is easy to access for beginners. They also make it fairly easy to get used to an animation tool. AND most importantly when you ask for help, they react super sweet and friendly and fast. Even with a waiting time of 1 hour they keep you informed. The team work there is great. The support is very able to solve any problem you have! Animaker is BEST EVER!

The best!!! This helps me edit my presentation creatively.