Animaker Inc.Reviews of animaker.com

Didn't need the help, I helped myself. Pages take sooo long to load, it's difficult to get work done, and it's getting worse.

I have experiencing some sort of information breech on my computer in the recent past, either that or I need to completely remove my debit card infor from my Google account, because I have seen too many charges on my checking account that I did not authorize. I may have visited the site, but never went through the payment process. So, two of those charges were from Animaker. I remember going to the site and playing around for free, but I know I did not choose to pay for the service because it wasn't quite what I was looking for. However, I had been charged a total of $70. I have been unemployed for several months and I am a single mother. I just recently, like in the last 2 weeks, got a job and haven't been paid my first paycheck yet. When I reached out, I spoke with Abishek who did mention to me, in a very tactful and courteous manner, what your refund policy is. I then explained my extenuating circumstances, and your representative was kind, compassionate, & understanding. They were able to process the refund and save my financial life... for the next week or so, at least. Thank you so much!!!

I became an Animaker user earlier this year when I needed to create a info-video regarding our academic integrity policy to share with students and parents. I used the free version at first just to make sure I could even figure out how to use Animaker. After a few weeks of playing around with it in my spare time, I decided to upgrade so I could create the video I wanted with fewer limitations. Once I completed the video I ran into a glitch with the downloaded version, but customer service was very quick to assist and get it cleared up for me. I've already made a second video! I learned to keep things clean and simple after the first video and it went much more smoothly. There was a rather large learning curve so I wouldn't recommend jumping into a huge project on a time crunch, but for those who have the time to learn, Animaker is a great tool to have on hand! I'm very pleased with the finished product and have a new appreciation for all those fancy explainer videos out there now that I know how much work goes into them!

I encountered an issue running my project smoothly, so I turned to the support team and they were great! They answerd all of my questions and handled my problem with good care. Thank you Animaker

The customer live chat was very effective. They healp me to solve my problem like not able to download the video after being published. They reply in a very short time and provide me the link to download the video, as well as providing some solutions for me to resolve the problem. And the solutions work! They are very nice and keep on checking on me to see whether I am facing any other issue.

Hi. I signed up for Animaker's Pro version and it turned out to be one of the best decisions I made. The different features are so simple that even a person like me with no background in animations or software could easily understand.... there are more features added regularly too... updation is a constant process. They had given me some time to test the product so I got an idea how to go about making videos. But when you start creating in right earnest, problems crop up. That's when I found out why Animaker stands out from others. Not only were they prompt in their responses, they also explained in detail how to overcome the issues I faced. Of course there are explainer videos which are quite detailed. But they didn't fend me off to learn from the explainer videos on my own... they helped me out step by step.... even for the smallest issue I faced there was help at hand... Ajay

They were very quick to respond and answer my question. Problem was resolved.

Great service provided by Abhishek. My issue was resolved very quickly and I appreciate the hardwork Abhishek put in it. He was continuously available on the chat, even though I was dropping in and out of it. I would like to give him 5 out of 5 stars for the service. Great job! :)