Omar S.
Think twice and wisely before choosing this product!
The product experience: I didn't use animaker more than a week, due to the weakness of their product, they don't have audio cleaning tool, no enough media elements to use while editing, no way to edit subtitles while video editing, only uploading file or other ready choices, The video editing tool is really bad and slow that it doesn't get the work done quickly and efficiently. Support: they charged me with the full package's amount, although I requested to cancel my account early and before the first 2 weeks end, but still didn't get any full refund. The communication with the support team wasn't effective and efficient at all, I am really shocked of how bad the experience was and I recommend anyone to think twice before purchasing their product.
Response from Animaker Inc.Sep 4, 2024
Hi Omar, We are sorry for the trouble you have faced. Our support can help you access Animaker by connecting over a call so you can clear your doubts or issues you had during the edit. Please write to "[email protected]" so our team can assist you with the issues you face as well as the refund status. Thanks, Team Animaker



