AneseReviews of anese.co

I have ordered from this company for years and they were my go to bodycare company. I placed an order in February 2025 and never received my order. Multiple emails, multiple Instagram messages, multiple Instagram comments left, and no real response. They lie and say someone will look into it with no response. Two shipping labels were created but USPS said the package was never received from the company. When I stated asking for my money back they ghosted me. DO NOT ORDER, THEY ARE A SCAM NOW. Also, on past orders when I paid, my bank statement stated Anese. On the order from February it says "Van Gordon G Los Angeles Ca", which makes me wonder why the change?

I have placed an order about two months ago, and still haven’t received it. They keep lying to me via e-mail that it is going to be sent out, but so far there are only empty promises. I have learned my lesson, and I will never order from this company again.

Been a loyal customer with Anese for years. Not sure what happened but the company turned into a full scam operation. I placed an order with them on 12/2/24 and never received my order. Got an email confirmation with an order number and they charged my card. I reached out to them multiple times with no response. Come to find out a lot of people had the same issue where Anese took their money and never sent out product. What a scam! Not sure how this company still allowed to operate.

Several years ago I ordered from Anese and received high quality products in a reasonable time frame. This year (to my unpleasant surprise) I ordered products, paid for them, was never sent them (it’s been 3 months now), and given the run around from a customer service rep who claimed that the products were shipped and that USPS wasn’t updating the tracking, even though the only tracking update was that the label was created. As a business owner who ships through USPS often, I know that if USPS is going to lose your package or not ship it, you’re at least going to get a notification that they RECEIVED it. Anese created a label with a tracking number and never shipped, and then claimed it was USPS’s fault. I don’t know at what point Anese transitioned from a company making quality skincare to an absolute con (maybe new ownership?) but it’s nightmarish and you will lose your money. There are lots of products that rival efficacy and price point of Anese. Megababe is a great option and is available through Amazon.

Address was wrong on my order handled so quickly love this company and team will always be a supporter thank you for a great product

No help.I placed an order 2/14/25. I still haven't received rep RACHEL keeps lying stated she put a rush it. And still tracking hasn't moved since Feb 28/2025. Bad COMPANY SHE DONT WANT TO REFUND ME KNOWING ITS AN ISSUE WITH THE CARRIER I SWEAR I WILLNEVER ORDER AGAIN FROM THIS WACK COMPANY STOLE MY MONEY AND NEVER SINCE OUT THE ORDER

⭐ 1-Star Review: Avoid Anese Skincare—They Take Your Money & Never Ship I placed an order with Anese Skincare on January 21st, 2024, and never received my product. Here’s what happened: Weeks of no shipping updates Feb 7: Support claims I’ll get tracking in 2-3 days. That never happened. Feb 19: I demand a refund. Suddenly, I get a tracking number—but it’s fake. USPS confirms they NEVER received the package. March 10: I ask for a refund again. They send me the same fake tracking number. March 25: They refuse my refund, claiming I had to cancel within 24 hours. This company is running a scam—taking orders, not shipping products, and refusing refunds. DO NOT ORDER FROM ANESE SKINCARE.

I reached out about shipping and Glenn was so super fast at responding and was so kind and helpful!!