AneseReviews of anese.co

Allie was very responsive and helpful. I really appreciated her help.

Allie was really helpful. I was a little bit upset and she was super super helpful and got my orders all taken care of

Placed an order April 7th, credit card was charged April 8. At that time, website listed 3-5 business days processing time (it still does) before order ships. I received an order confirmation on April 7th, then literally nothing. No communication whatsoever. I had to reach out to them, which I did today, April 24th—SIXTEEN DAYS after they charged my card—, and spend an hour of my time dealing with this. There was no apology (until I called that out). Literally nothing has happened with my order so far, it hasn’t even been processed. The person I chatted to also claimed their processing time is 7-14 business days—again, the website said 3-5 business days at the time I ordered and it says the same today. I love their products, but will never order from them again. They are absolutely violating the FTC’s Merchandise Rule, if not Visa Rule 7.6 1.2 as well. Who knows if I’ll ever get my order.

Allie was very helpful in providing the information requested and went above and beyond to assure I'd receive the information to my email as requested. She was the first positive experience I have had with this company and helped to prevent further negative feedback.

Will first of all i haven’t received my order and has taken a while but i message them and they respond that quick so that was good now I’ll just have to wait how long will I receive my order to put five stars

I’ve been ordering from Anese for years without troubles, however recently I went to use my points towards my purchase and they were completely erased. Reached out to customer service several times and nobody responded so I decided to proceed with my order without using my reward points. I ordered April 10th and my order is still processing. I reached out again for a status update and no response. So disappointing as I’m a big fan of their products, but seems things have gone downhill and now nothing more than a scam and waste of time

If I could leave a review without stars, I would. This company took our money and never sent us our products. When we tried contacting this company, they would never respond and or ignore/delete my comments on their social media. The fact this company is still open and allowed to take people's money without sending products is mind boggling.

Allie was great! Thank you so much for your patience.