AndskyebikeReviews of andskyebike.com

The good- my e bike arrived promptly and was easy to put together. Programming the controller was fairly simple and easy to do also. The e bike is competitively priced and the shipping and taxes were included in the price. My bike came with a 6 piece gift set as a bonus. The bad- a sensor went bad in the first 2 weeks of riding it, followed by the front motor hub failing. The service dept sent out replacement parts promptly, although I had to physically replace the parts myself. My bike is fine now, but I do worry about expensive parts such as the front/rear motor or the battery going bad after the warranty expires. Overall, a good experience so far and the e bike is a good value for the price.

Emily from Andusky E bike has helped a great deal with expediting all additional things I purchased for my e bike, she is excellent

I'm getting the bike was good but I asked for the front blinkers and also I bought the $99 lock and when I got the items the ones that I had to install did not have directions on the box or anything and then the lock I got a combination lock which I ordered a key lock instead and it's been over almost 2 weeks that I've been going back and forth with your office and they tried giving me this key lock that was not comparable to the one that I bought then they wanted me to pay $20 to ship it back for your guys's mistake and I told him no and it's been back and forth on this and finally hopefully got it resolved where I'll mail this off today and once you guys get it they're supposed to credit me back and then send me the key lock instead of the combination I think that the customer service needs to be improved greatly

This is the second identical bike that I bought and I like both of them but have not ridden either one yet I am waiting for better weather and I am still waiting for some of the options for the second one so I can finish putting it together although I can still use it I will leave a updated review when I ride them but at this point I am happy to the heavy duty bikes that are well built and I have all the options that I can get on both of them Was delivered very quickly some of the options took a little longer The options could have come with better directions but I was able to figure it out how to put together

Exactly what I ordered. Arrived fast

After my first review of Anduskyebike their company contacted me and worked with me for a solution to me not receiving my 2 items (turn signals and rear light) that I did not receive and the mirrors that I already had, which they let me keep because it would have cost me more than I paid for the mirrors to send back to them and refunded me my money for everything! I had already purchased the Apex 50 e-bike from them for my grandson for Christmas which is an amazing bike in itself and he loves it! I did not realize when I ordered my merchandise from them that the Apex-50 already had all of these items, that is why I was trying to return them and I had not received the turn signals nor the back light because they were out of stock. So, this company is amazing and will do their best to help you with your issues.

only bought my apex 50 and a set of mirrors all arrived in short time in good condition

Love it has done me well