Andrew ChristianReviews of andrewchristian.com

Response from Andrew ChristianFeb 24, 2021

Good evening Hervé, I apolgize that you were eperiencing some troubles with unsubscribing from our promotional emails. Please know that, at the bottom of each, there is a link that allows you to unsubscribe. If this does not work or has not worked for you in the past, please shoot an email to [email protected] and our team can handle unsubscribing for you manually. I hope this helps!

Response from Andrew ChristianFeb 25, 2021

Hey there Stephen, I am so glad to hear that you have been enjoying the products that you have received from us!! One of the things that we here at Andrew Christian pride ourselves on IS that bold selection AND, with fresh new styles being introduced every 7-10 days, it makes it even easier for our customers stay up to date with the latest fashion trends! Sounds to me like you were lucky enough to be able to choose our best international shipping method! This is an exceptionally great way for our International customers to have their Andrew Christian products delivered quickly and safely to their front door as well as having the abilitly to pre-pay those pesky taxes and duties ahead of time! This takes out all of the stress and fuss that comes along with paying them at delivery and shortens the transit time! I hope that you continue to experience all good stuff with your future orders however, if at any time, a concern DOES arise- please let us know at [email protected] and our team will be ready to help!

Response from Andrew ChristianFeb 24, 2021

Good evening Michael, Thanks so much for reaching out to share your experience with us. Please note that customer service is our top priority and we would like the chance to make this right, If a package does go missing during shipment, we do have policies in place to hold the carrier accountable. We most definetly should not have made you feel as though we were putting the blame or workload on you. I truly do apologize if this was how you were made to feel. If you are able to send an email to [email protected] with the details of the issue that you were experiencing with placing your order, our dedicated support staff will do their best to resolve anyt troubles that you are having right away!

Response from Andrew ChristianFeb 25, 2021

Hi Jake, I sincerely apologize for the delay in reply as well as for the experience that you have had. As a valued Andrew Christian customer, you deserve so much more from us that what you received! I want you to know that we have made a lot of improvements to better the experience and the service to our customers and we hope that you will give us another chance to make things right. Please contact [email protected] with the details of your experience and our dedicated support staff will be standing by to assist you with your concerns.

Response from Andrew ChristianFeb 25, 2021

Good evening John! I wanted to thank you for your awesome feedback regarding the products that you have received from us! Those Mesh jocks are surely the BEST for lots of reasons- that little bit of pop is just one of many! Those customs fees can surely be a drag but unfortunately, are out of our control. Please know that for any feedback, good or bad, please feel free to reach out to our team at [email protected] our team is standing by to assist!

Response from Andrew ChristianFeb 25, 2021

Good evening Niels, I sincerely apologize for the delay in reply as well as for the experience that you have had. As a valued Andrew Christian customer, you deserve so much more from us that what you received! I want you to know that we have made a lot of improvements to better the experience and the service to our customers and we hope that you will give us another chance to make things right. Please contact [email protected] with the details of your experience and our dedicated support staff will be standing by to assist you with your concerns.

Response from Andrew ChristianFeb 25, 2021

Good evening Michael, I sincerely apologize for the delay in reply as well as for the experience that you have had. As a valued Andrew Christian customer, you deserve so much more from us that what you received! I want you to know that we have made a lot of improvements to better the experience and the service to our customers and we hope that you will give us another chance to make things right. Please contact [email protected] with the details of your experience and our dedicated support staff will be standing by to assist you with your concerns.

Response from Andrew ChristianFeb 25, 2021

Good eveningf Roro, I sincerely apologize for the delay in reply as well as for the experience that you have had. As a valued Andrew Christian customer, you deserve so much more from us that what you received! I want you to know that we have made a lot of improvements to better the experience and the service to our customers and we hope that you will give us another chance to make things right. Please contact [email protected] with the details of your experience and our dedicated support staff will be standing by to assist you with your concerns.