Andrew Christian Reviews | Read Customer Reviews of andrewchristian.com

Andrew Christian Reviews | Read Customer Reviews of andrewchristian.com

Andrew Christian reviews

Showing 4 reviews with 3 stars · Clear filters

Harry S.
Jul 1, 2023
I’ve ordered from their online and I…
I’ve ordered from their online and I did not get anything confirmation yet.So how should I do ??
Response from Andrew ChristianJul 3, 2023
Hi Harry. Make sure you check your spam/junk folder of your email.The information here didn't prove sucessful when searching. Also, please reach out to [email protected] so we can get the email address you used to place the order. I do apologize for any inconvenience. Let's turn this experience around! Thank you.
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Jon W.
Mar 19, 2023
Quality is average
Quality is average. Stock is pathetic. They never have sales when items are in stock. Their mobile website is also terrible. Everytime you click on something to view and then hit the back button it brings you back to the top of the page instead of where you were. Shipping has gotten even more expensive. Used to be around 7$ for no tracking. Now they force you to use tracking and it's 11$!
Response from Andrew ChristianMar 20, 2023
Hi Jon, Thank you so much for reaching out regarding this matter. Apologies that our sale items do go out of stock quickly. Additionally, we too, have noticed the increase in both domestic and International shipping- in fact, shipping costs as a whole have increased domestically and internationally for us and our customers. We are truly living in unprecedented times and do hope to see a reduction in shipping costs soon. Our international customers also must face taxes and duties that increase the cost of shipping- and these fees have also jumped in recent months. These fees aren't calculated or charged to you from Andrew Christian- but rather their local municipality. So that we can make things right for you, please send us an email at [email protected]. We'd love the opportunity to turn this experience around for you.
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Fran D.
Jan 2, 2023
Not great quality and looks better online
Their underwear seems to look like it's better quality online and generally the color seems to be brighter. The first thing that came to my mind when I took it out of the package was the they seemed to be low quality. I also think that they could design them better so it lifts things up and accentuates our features. This underwear is more for appearance in front of others than for functionality and comfort, I got a bad midpoint and didn't really achieve either.
Response from Andrew ChristianJan 3, 2023
Hi Fran! We're so sorry to hear that you weren't 100% happy with your purchase! We would love the opportunity to turn this experience around for you. Please be looking for an email from one of our Customer Support Specialists so we can make things right! Sincerely, Andrew Christian Support team.
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Seku
Dec 18, 2021
Toothpicks & Twinks
Normally everythings fine. But as of late, of noticed that alot of their briefs don't fit around the leg hole opening areas. Far to tight, made for toothpicks and twinks?
Response from Andrew ChristianDec 18, 2021
Hi Seku! Thank you for your feedback on the briefs that you've tried recently! Andrew Christian does have many different collections and each has its own unique style and features. If you are noticing that the briefs that you recently purchased fit a bit differently than those you've ordered in the past - it could be due to to the difference in the collection. If you are looking to purchase again and like the way a certain pair from the past fit in the legs - please reach out to our CS team at [email protected]. Our team can view your order history to see which collections or styles were purchased and can then steer you towards a similar style with a comparative fit. I hope that this helps!
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