Andrew Christian Reviews | Read Customer Reviews of andrewchristian.com

Andrew Christian Reviews | Read Customer Reviews of andrewchristian.com

Andrew Christian reviews

260 approved reviews, newest moderated first

Consumer N.
Jan 24, 2022
Very disappointed
Not sure how to rate your underwear as I have not received it yet. I ordered it on January 3 and every time I go to track it it's another week out... just tracked it again and now it says January 31. That's almost 1 month for shipping! How ridiculous!! This is the first time I have purchased from Andrew Christian and I have to say that I am very disappointed! I hope the underwear is worth all of this waiting and if they don't improve the shipping time this will be the last time I order from them!
Response from Andrew ChristianJan 24, 2022
Thank you so much for sharing this experience! We are very sorry to hear that your shipment has been delayed and want to do what we can to make this right! Please send an email to [email protected] with the order details and our team of support agents will be standing by to help.
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Luis A Tamayo D.
Jan 23, 2022
Nunca recibi mi pedido estoy súper…
Nunca recibi mi pedido estoy súper enojado 😤 ya es el segundo pedido que pierdo con ustedes
Response from Andrew ChristianJan 23, 2022
Gracias por comunicarse hoy para compartir sus comentarios y experiencia. He podido localizar el pedido del 9 de enero para ti y te muestro que va en camino. Tenga en cuenta que los pedidos enviados a través de UPS Worldwide Economy pueden demorar hasta 3 semanas en tránsito. Le envié un correo electrónico con detalles más específicos sobre el seguimiento de su pedido, así como para obtener más información sobre el primer pedido que menciona que se perdió. Responda a mi correo electrónico lo antes posible para que podamos trabajar para resolver este problema por usted.
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Sophie T.
Jan 20, 2022
Awful shipping.
At this point, I'm beyond frustrated with the shipping delays I've experienced. I bought some undies for my husband for Christmas.. a month ago. I bought them a month ago and I still have not been received. You spend near 100 bucks.. ridiculous shipping prices cause I'm in Canada and I still don't have the underwear. At this rate, I'd get my underwear faster by requesting a refund and repurchashing them.
Response from Andrew ChristianJan 20, 2022
Hi Sophie. Thank you so much for reaching out and sharing your experience. I am so very sorry to hear that there have been some delays on the shipment of your order! We here at Andrew Christian want to make this right! Please send an email to [email protected] with your order number and details so that we may look into this matter for you and provide some up to date information on the whereabouts of the shipment. We look forward to hearing back from you and to making this right!
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Syed S.
Jan 14, 2022
Been 6 weeks, order hasn't been delivered yet..!!!
I placed my order 6 weeks ago on the 4th of December 2021. I haven't received my order yet (15/01/22). UPS haven't updated tracking details for my order since 10th of December. This is shameful. I'm not American and I don't know anything about UPS, all I know is that I'm an Andrew Christian customer, and I expect Andrew Christian to choose a reliable delivery partner, especially when international customers are charged a hefty delivery fee. I am so disappointed. My order was supposed to be a Christmas Present for a friend...!!! I've been patiently waiting for this order to arrive but now enough is enough. It has triggered me so much that tracking details haven't even been updated since 10th of December and if I have any delivery questions or complaints, I am redirected to UPS. I am not a UPS customer! Anyway, just like all gay content in this world is meant for Americans only, I guess Andrew Christian undies are meant for Americans only cause International customers have to wait for months just to get their hands on a pair of Andrew Christian underwear.
Response from Andrew ChristianJan 15, 2022
Hello Syed, Thank you for taking the time to share this experience with our team! This is not the service that Andrew Christian prides ourselves on supplying and we want to make this right. If you could please send an email to [email protected] with your order number and a reference to this review, we will ensure that we handle this at the highest priority. While we know that some carriers are experiencing delays due to various struggles, we want to make sure that we can obtain and provide the most up to date information on your order and put your mind at ease. We look forward to your reply and to resolving this matter for you.
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David M.
Jan 10, 2022
Great gadgets
Great gadgets, unfortunately, a little too small for me, especially the cages…. Underwear are comfy as ever..
Response from Andrew ChristianJan 11, 2022
Hi David! Thank you for your feedback and review! We are happy to hear that you're finding the underwear comfortable. Our goal is to give our customers comfort and style at the lowest prices possible. We are sorry to hear that you're not able to enjoy the fun of some of the gadets that we currently have available however, keep checking back in, as we are always thinking of fun new ways to spice things up for EVERYONE- regardless of size! If at any time you have any questions or are interested in the products that we may have for you - please feel free to reach out to our support team at [email protected].
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Jeffrey
Dec 29, 2021
Orders from Andrew Christian is easy
Orders from Andrew Christian is easy , and fast shipping. Everything always comes in on time and the right size.
Response from Andrew ChristianDec 29, 2021
Hi Jeffrey! Andrew Christian prides ourselves on doing everything that we can to ensure that every customer has as great an experience as possible! We are so happy to hear that this has been the case for your orders! If at any time you ever have a question or concern that does arise, please don't hesitate to let us know by emailing [email protected]!
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Tyler T.
Dec 27, 2021
I love my underwear
I love my underwear
Response from Andrew ChristianDec 29, 2021
Hi Tyler! We here at Andrew Christian are thrilled to hear that you love the underwear that you have purchased from us! We always love to hear from happy customers!! If at any time you do require assistance, our team is standing by at [email protected]!
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Billy M.
Dec 26, 2021
5 star
I always look forward to receiving my AC orders. the underwear is so comfortable and always make me feel sexy. My orders always arrive quickly, I absolutely love this company and the products!
Response from Andrew ChristianDec 27, 2021
Hi Billy! Thank you so much for sharing your good experience with us! We absolutely LOVE to hear when we have done something right! We take pride in the products and services that we offer and, whether good or bad, we like to know how we've done or what we can do better. If at any time you do have any questions or concerns that arise, please don't hesitate to let us know at [email protected]. Our team is always standing by to help.
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