Chrissy B.
Slow shipping scam
I ordered a bathing suit on Sunday night and paid $14 for expedited shipping, which their website stated would take 2-4 business days. We're on day 4 and the tracking still has no estimated delivery date. I reached out to Andie, and then informed me that "all orders are subject to a fulfillment window." In other words, expedited shipping is a scam. Not pleased at all and will not use this company again.
Response from AndieJul 29, 2023
Hi Chrissy, Thank you so much for taking the time to leave this feedback and we do apologize for any confusion. As was discussed with our customer service team, we're a small company and warehouse but we do our best to have all orders shipped as quickly possible and all shipping time frames (including fulfillment period) are available for full review on our website at any time prior to purchasing. Unfortunately, issues in transit may occur and if your order arrived outside of the anticipated window, please reach out to our team at [email protected] with the subject line "Re: late delivery" and we'd be happy to assist!


