Anapa MovingReviews of anapa-moving.com

Response from Anapa MovingJul 17, 2025

Dear Mr. Chandler We’re very sorry to hear that you feel this way about your experience. We take all claims of damage, overcharges, and customer service concerns seriously, and we’d like the opportunity to better understand what happened. While moving heavy items like safes can require specialized equipment and additional planning, it’s our goal to communicate those details clearly and handle every move with care and professionalism. We’re also aware that emotions can run high during stressful transitions, but personal attacks toward our team members are not something we take lightly. We always strive to treat our customers with respect — and expect the same in return. We’d appreciate the chance to look into this further. Please reach out to us directly at (786) 730-0007 or [email protected] so we can review your file and work toward a fair resolution if anything was mishandled. Sincerely, Maria Customer Experience Team Anapa Moving (786) 730-0007

Response from Anapa MovingJul 17, 2025

Hi Pat, We're truly sorry to hear about your experience and are especially concerned to learn that you felt disrespected and unsupported during your move. No one—especially not someone moving later in life—should feel abandoned, unheard, or mistreated in any way. We take your feedback very seriously, particularly regarding the missing items, the lack of proper documentation, and the way your claim was handled. This is not the standard we hold ourselves to, and we regret that your move did not reflect the care and professionalism we strive to provide to every customer. We’d like the opportunity to review your case more closely and see what more can be done to make this right. Please contact us directly at 7867300007 so we can ensure your concerns are fully addressed and investigated. Your trust matters to us, and we're committed to learning from this and doing better for our customers moving forward. Sincerely, Maria Customer Experience Team (786) 730-0007

Response from Anapa MovingJul 17, 2025

Dear Onyinyechukwu! Thank you for the amazing review! We're so happy to hear that you were impressed with our customer service, team reliability, and how we cared for your belongings. Treating your property like our own is exactly what we aim for, and we’re thrilled you noticed. We're also glad you found the rates awesome — that means a lot! Thanks again for choosing Anapa Moving! — The Anapa Moving Team

Response from Anapa MovingJul 17, 2025

Eddie, thank you for your kind words! We're so glad to hear you found our team fast, efficient, and polite — and that our packing met your expectations. Our customer service team truly strives to be there whenever our clients need us, so it’s great to know that stood out to you. We appreciate your support and hope to assist you again in the future! — The Anapa Moving Team

Response from Anapa MovingJul 17, 2025

Thank you so much, Jacke! We’re thrilled to hear that you were pleased with the service. Zhanati and his team will be so happy to know their hard work and care made a difference. We truly appreciate your trust and hope to help you again whenever you need us! — The Anapa Moving Team