Ana Luisa Reviews | Read Customer Reviews of analuisa.com

Ana Luisa Reviews | Read Customer Reviews of analuisa.com

Ana Luisa reviews

Showing 31 reviews with 4 stars · Clear filters

Alicia
Jul 31, 2023
I like my pieces a lot
I like my pieces a lot. They have a good weight, feel, and shine to them. The only reason I don’t give a 5 star review is because I don’t know how long they will last yet.
Response from Ana LuisaSep 19, 2023
Hi Alicia, Thank you so much for sharing your feedback with us! We hope you're enjoying your pieces but if anything were to happen to them, please let us know. Our 2-Year Warranty ensures your Ana Luisa jewelry is fully protected for two years. Though we test our products extensively, our warranty covers tarnishing, allergic reactions, water damage, and breakage. We are glad to offer this warranty on all jewelry purchases, and want our customers to shop with peace of mind. Hope this helps! Best, Ana Luisa Team
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Valentina
Jun 28, 2023
I love it
I love it! I purchased a bracelet for myself (the best way to spoil yourself) and it arrived within the established delivery times. After some months, the material is still beautiful shiny and I have not lost any glitter! Top quality! I will definitely buy more in the future and feel like I will never be disappointed!
Response from Ana LuisaJul 6, 2023
Hi Valentina, Thanks so much for sharing your feedback with us! So glad to hear you were able to treat yourself with one of our bracelets. I'm sure you deserved it! Let us know if you ever have any questions about our products - here to help! Best, Ana Luisa Team
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Jeanne
Jun 1, 2023
Love my new tortoise earrings
Love my new tortoise earrings! Perfect size and very comfy!
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Stephanie I.
May 31, 2023
Tiny
Cute little expensive earrings 😅
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Melanie N.
Mar 29, 2023
Great design and smooth transition
Love the designs and pieces done by Ana Luisa. Daint, affordable and durable. Fast delivery too!
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Neeraj Y.
Jan 17, 2023
i am happy with your service
i am happy with your service
Response from Ana LuisaJan 17, 2023
Hi Neeraj, Thank you so much for taking the time to share your feedback with us! We're so glad we were able to provide a positive experience for you. Hope you love your new jewelry! Best, Ana Luisa Team
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Sylvia
Jan 10, 2023
Give it another chance
I think this company is great and jewelry is unique and pretty. The only bad experience I had is I bought some earrings from a collaboration with Andrea Ali (blue earrings) and they were beautiful. However after a few months the 'blue paint' started chipping off the earring and i sent a pic and email asking about the quality and heard nothing back. I did not lose faith and gave them another chance. I have brought several other pieces since (earrings, bracelets, necklaces, etc,) that I really like but always on the back of my mind is that negative experience. I think the company is really awesome but you HAVE to get better at customer service and resolution. Thanks for the opportunity to leave feedback.
Response from Ana LuisaJan 17, 2023
Hi Sylvia, Thank you so much for taking the time to share your feedback with us. So sorry to hear what happened to your earrings and apologies for the delayed response to your inquiry regarding your earrings. We do offer a 365-day Warranty on all of our jewelry and we'd be more than happy to look into your order. I've sent a follow-up email so that we can find the appropriate solution for you. Looking forward to hearing from you! Best, Ana Luisa Team
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Lucky K.
Nov 24, 2022
Fast shipping and good quality!
Fast shipping and good quality!
Response from Ana LuisaNov 25, 2022
Hi Lucky, Thank you so much for your feedback. We hope you enjoy your new jewelry! Best, Ana Luisa Customer Love Team
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