AmosijoyReviews of amosijoy.com

Response from AmosijoyJul 12, 2025

Hi! We sent the shipping info to you on July 3. Please check your mailbox. You can find "Track Order" at the footer of our website and enter the tracking code to check the current logistics status. Now, your package has departed the USPS Regional Facility at 18:21 on July 11.

Response from AmosijoyJun 25, 2025

Hi! We are so sorry that you can not find the Real-time information about the package. The international flight of your package has arrived in the USA on June 23. We sent you the logistics email on June 18. And yesterday, we also explained that the reason why you only find the track stays still. We mentioned two logistics providers in the shipping email: YunExpress and USPS. The tracking number of YunExpress displays complete logistics information, whereas USPS only shows logistics information after the package has been transferred from China to the United States. Therefore, you can only find that the USPS tracking number remains at the step of printing the label. The system recommends that we fill in the tracking number of the USA local logistics provider. This might have led to the fact that you couldn't find any information about the shipment of the package in China.

Response from AmosijoyJun 17, 2025

Dear Ernie, Your package was delivered in/at the mailbox at 14:18 on June 16. If you have any questions, please feel free to reach out to us.

Response from AmosijoyJun 14, 2025

Hi, the glass tube cover you ordered is designed to protect the 5W bulb, which is compatible with the 172GPH-650L filtration tank. Before you place the order, you can choose the right size. About after-sales issues, please send an email to the customer service.