AmeriGas PropaneReviews of amerigas.com

This is a horrible company to work with. The customer service is atrocious and they put you on hold for hours. Our original site survey was done and the guy who came out told us our new construction home was not to code and he couldn’t install the tank. Then he insulted our lifestyle. It took 3 months of multiple calls to finally get someone to remove excess charges. We are still are waiting to hear about the remaining charges and a supervisor to speak to us.

AmeriGas is a TERRIBLE propane supplier. When I closed my account with them I was charged a ridiculous pickup fee of $299- for their own tank that I paid to lease. I was also charged an unsubstantiated "service fee" of over $100-. I had their tank already unhooked and set beside the road, but still was forced by threat of collection to pay the service fee and inflated pickup charge. Do your future self a HUGE favor and use any other propane supplier besides AmeriGas.

If I could give 0 stars I would. This company is an absolute joke, as evidenced by the NUMEROUS bad reviews. Finally cancelled my service with them as we are fed up with the headache it is trying to get our tank filled, and the fact we go long stretches without propane because they for some reason can’t come fill it. Now after we get hit with a $500 bill just for them to come collect the tank. What a joke. Stay far far far away from this company.

I would give them a lower score if I could and it is obvious by their score they have no concern about customer service. It is a long story but I will try to keep it short. Don't ever do business with this company. They have no customer service, I have contacted them multiple times and they continue to harass me. I am not sure they have any real employees. I cancelled my agreement with them several times, I have sent them documents and they haven't responded to any of my communications. The worst company I have ever dealt with.

After 20+ years with Amerigas we discontinued service because of poor service and high prices. They picked up their tank and have now sent a “past due” bill for picking up their tank. This is the first bill we have received from them The bill is $419.98. I would give them zero stars but that was not an option.

Worst company I've dealt with bar none. Non-responsive customer service, numerous cancelled service appointments without any explanation, failure to replace rusty and damaged propane tanks despite numerous requests and failure to remove propane tank for more than six months following termination (30 days is the maximum period allowable by law). Avoid like the plague.

This is the worst company I have ever dealt with. I never signed an agreement. I asked them for proof that the tank was theirs and in return, they delivered fuel after being told not to do so and sent me a bill with lots of phony fees and even billed me for sending the bill. They will not read the emails I have sent or answer the phone. I would avoid this company at all costs. This is the worst service I have ever seen.

If I could give a 0 star I would. As an entrepreneur I have dealt with 100's of companies, this is the worst for all of the reasons reviewers have said. Miserable, miserable, miserable.