Prince Q.
American website builders, are not to trusted
American website builders have just handed over an uncompleted website that they charged me a lot of money upfront for. I gave them a simple design concept and they failed to deliver. Instead their lead, Roy, has been very unprofessional and disrespectful to a paying client. I regret ever engaging them and will not recommend their services to any one.
Response from American Web BuildersApr 24, 2025
Dear Prince, We appreciate your feedback and would like to address your concerns while clarifying a few important points: 1. The website was fully completed and delivered with all agreed-upon features and pages functioning as expected. It was deployed only after your final approval — a fact also reflected in your earlier positive review. 2. The changes you requested after completion and deployment fall outside the original project scope. As with any professional service, additional work requires separate billing, and we reserve the right to either decline or quote appropriately for such requests. 3. We were particularly concerned by your threat to leave a negative review unless further unpaid work was completed. In addition, the use of abusive language toward our team was both inappropriate and unprofessional. As a business, we stand by our values and our team, and we will not tolerate behavior that undermines their efforts or integrity. We remain open to resolving any legitimate concerns you may have in a respectful and professional manner. Best regards, American Web Builders



