PATRICIA M.
You sent gigantic flare jeans and I I…
You sent gigantic flare jeans and I I ordered boot cut. Trying to return and you have me jumping through hoops. I'm not tech savvy and don't know how to upload a picture. Your chat girl even told me this was a new system and couldn't help.
Response from American TallOct 14, 2026
We're sorry to hear about the confusion and frustration this caused, and we apologize for the difficulty you experienced uploading the images. We can see that your return request has already been submitted successfully, so no further photos are required at this time. We understand that the fit was not what you expected. The Chloe High Rise Flare Jeans are designed with a dramatic flare leg silhouette, which features a wider leg opening as outlined on the product page. We always encourage customers to review the product description, fit details, and photos before purchasing to ensure the style aligns with their preferences. If you have any additional questions regarding your return, please feel free to reply to your support ticket and our team will be happy to assist.



