JOUJOU N.
THEY NEED TO BE SHUT DOWN
This company is in violation of several anti-trust laws-price penetration being one of them by offering one of the lowest prices amongst their competitors. This company is a clear and evident scam that does NOT properly equip the consumer with any proper resources prior to forcing the consumer to answer mandatory quiz questions. Through this, they are fully aware that they are setting up the consumer for failure. Afterwards, they purposefully block the consumers account only to tell them that they only had 3 attempts to pass the quizzes and now must re-pay, re-register, and upgrade to another plan that provides you with unlimited attempts to pass the quizzes. Additionally, another set up tactic is their faulty, extreme, excessive, and intrusive security questions set up with questions with well over 20 security questions. There is also no information on how they safeguard your biometric identity from outside intrusion or any information on how your voice will be stored for safekeeping. There has been over 370 logged complaints with the Better Business Bureau within the last 12 months itself and over 541 complaints within the past 3 years. In addition to 449 negative star ratings on YELP, 54 negative reviews on Trustpilot & 51 complaints on Sitejabber along with other various complaints about their shady business practices.



