American Safety CouncilReviews of americansafetycouncil.com

I found the course to be rather simplistic and pedantic, with a lot of faults in the audio including overlapping of the same sections in places where they didn't line up with the course section. There were numerous grammatical errors as well. The course is poorly executed. I had trouble getting the certificate to come up after waiting the five days and had to contact Cust Serve. THEY WERE EXCELLENT and got me fixed immediately. One other thing though is that I found it egregious that the site attempts to get the student to purchase an expedited delivery of the certificate vs. waiting the five days. Let's not be disingenuous... The certificate is a digital commodity. If it is available immediately for an extra ten bucks, then it is available immediately WITHOUT the extra ten bucks. That's a scam, plain and simple.

I thought the course was ok until the next day, when i did some research to verify what they taugtet. They said in nys, a driver has to stop for 3 seconds at a stop sign. That is not true. What a driver must do, according to nysdmv is come to a full and complete stop. I don’t appreciate the course instructor lying about nys law. And if he wasn’t lying because this is what he wishes the law to be, which is possible, get rid of m.l. (Instructor initials) and hire someone who will not mislead people paying money for this course. How dare you? Another thing this instructor said was something about the cannabis law and driving. This person said that if you’re a user of cannabis, the drug will stay in your system for 3 or 4 days. If an officer tests you, you could go to jail for driving under the influence do to that test. My research shows that a user of cannabis, which is legal in nys, should wait 6 hours before driving. Otherwise, nys might as well not have legalized it, if a driver has to wait 3 days to drive. Apparently, this may actually be true (just did more research). So then i ask nys: why legalize if it’s not legal to drive 3 days later? Also, at the end of the course, but not before the six hours are up that you paid for, is the request to complete an evaluation of the instructor. I don’t take surveys, so i asked the instructor on the side if this was voluntary, and got the answer of yes. Because i didn’t fill that out, i was the third person out of there. My comment is, i don’t have the desire or the time to spend making your company better by rating you. You could have at least included it as part of the 6 hours. Everyone else sat there filling out the paper, as if they worked for the company, because that’s what they were doing-working for the company; for free, no less. To the instructor’s credit, that person did mention that another thing said would not be found in the driver book. Meaning that it was this person’s opinion that it was the safest thing to do, but it wasnt the law. You shoukd have done that about your stop sign statement. I don’t appreciate being lied to.

Slow customer service. After purchasing the course you are asked to verify your identity many times and when you have passed all verification you will just be logged out and ask to verify again. Later you are told your account is locked to call customer service which no rep responded after waiting online for hours.This is such a pain rather than going to sit in class and take the course.From my current experience I would rather take an in class course unless they can tweak the course to be easier to use than now.