American Musical SupplyReviews of americanmusical.com

I have already done everything I was asked to do. Your company representative is not following up on my emails. I suggested switching to a different product, and he agreed. Once we reached an agreement, I asked him when the product would be shipped and when I could expect to receive it, but he stopped responding and has left my emails unanswered. This is the second time I have ordered a product based on being told by your representative that it was in stock. If this situation continues and I still do not receive a clear response, I will publish the email correspondence so that others can see exactly how this situation has been handled.

Excellent company for purchasing musical equipment! The customer service was outstanding, knowledgeable, and very helpful throughout the entire process. They made it easy to find exactly what I needed, and the shipping was fast and reliable. Great products, great service, and a smooth experience from beginning to end. I’ll definitely be ordering more gear from them in the future. Highly recommended! — Luis P.

Customer service is outstanding and the payment plans are awesome would recommend to others.

Yes sir Good afternoon this is Bishop C R Williams Pastor of Greater Fellowship Pentecostal Church I would like to thank Dilian and whoever his manager is he has a great customer service skills really helpful to me he was not knowing my status on this end but was very helpful to me he was able to get me the equipment I needed thanks a lot for your service I will continue to shop here online may God shine upon the company and I pray the blessings Of God upon you 💯fold to the entire staff God bless yall very being helpful Dilian hope am spelling your name correctly.

Being able to call and put more money down on my payment plan and Dylan was extremely helpful courteous and polite extremely knowledgeable which I like that I've been doing business with Ams for years and have always been pleased with the products. Also with the service I've received.

It was really easy. Dylan was very thorough and made it that much easier. I highly recommend them!

Great customer service! Great products. However, they use fedex. FedEx is terrible!! Half ass drivers that rescheduled deliveries if its past 5pm. Is it so hard for people to do their jobs!

Phone calls are answered promptly. Returns are fast and stress free! The only music company I deal with! Thank you!