POLK, K.
Awesome fun awesome time great memories
Awesome fun awesome time great memories
Response from American Dream VacationsJun 7, 2019
Wooooohooooo!

RV, Motorhome, Travel Trailer Rentals Sales in Arkansas, Florida, Georgia, Illinois, Missouri, New Mexico, Oklahoma, and Texas!
American Dream Vacations (americandreamvacations.net) has 508 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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POLK, K.
Awesome fun awesome time great memories
Response from American Dream VacationsJun 7, 2019
Wooooohooooo!
TEGELER, G.
Friendly, helpful, courteous, and will defiantly be coming back to rent from them.
Response from American Dream VacationsJun 6, 2019
Sounds good! Can't wait to see you again!
ROMO, L.
The staff is very friendly and knowledgeable, had a great time and my family will remember this trip for a very long time. Recommend American Dream Vacations highly and will rent from them again soon
Response from American Dream VacationsJun 6, 2019
Thanks Mr. Romo! We appreciate your patronage and look forward to a future opportunity to get you into another rental. Come back soon!
PAMELA C.
The RV we reserved had no air conditioning it wasn’t working & we were doing primitive camping. It took 3 hours to get another RV which put us very late leaving. Then it wasn’t ready & they had to get that RV ready which took longer yet. It was dirty on outside & dusty inside. Upon returning we have pictures showing it was cleaner than we received it & Karen tried to say we left urine in toilet & we didn’t! She told me 2 cleaning people said it, then she told my husband; who called her as well, 3 cleaning people said it. Then upon trying to talk to her she go rude & hung up on me & then My Husband, as well as cutting us off while speaking to her & talking over everything we said. I did tell her we took photos showing it’s clean & we are not the type of people to leave urine. Awful customer service & having a appointment to get going in a timely manner was a joke. I’m very glad someone asked about our trip, I usually give good reviews but this was Not a dream vacation it Was A Nightmare Vacation Leaving & Returning. Truly Sad
Response from American Dream VacationsJun 7, 2019
Mr. and Mrs. Curtis: Mark and I are so very sorry you feel like you had an unpleasant experience with us at American Dream Vacations-Fort Smith. We've always prided ourselves on making sure all of our customers have the best possible experience from start to finish. On the unit you had reserved, the air conditioning was in perfect working order but the on-board generator failed at the last minute. That can happen. On board generators can be fickle sometimes. Instead of wasting a lot of your vacation time trying to track down the problem (because sometimes the glitches can be time consuming to track down), Mark made the decision with your permission to move you to another unit. A unit that had not been scheduled to go out for the Memorial Weekend. Since it had not been expected to go out, it had to be thoroughly cleaned (Mr. Curtis was actually in the unit at times while it was being cleaned) and a full make ready procedure had to be done on it before it could leave our property. Our customer's safety and comfort are our top priorities so this does take some time. I would like to add that the unit you were moved to was actually a much larger, more comfortable, more expensive and probably more suitable unit to the large group you were traveling with than the unit you originally reserved and our store did not charge you one dime more for it because we felt like we had inconvenienced you. Again, we are very sorry you feel like you had an unpleasant experience at our store. Mark & Karen Jones
Doug B.
This is our 3rd year renting from them. Everything work great. There was a little more wear on the furniture than i would have wanted.
PENA, N.
Excellent service .....
Response from American Dream VacationsJun 3, 2019
Thanks!!!!!
WINKLER, E.
Great company. Check in and out was easy enough. The RV had a table which turned into a bed which came with a crack on it and when we tried to sleep on it the table broke more so it rendered the sleeping space even smaller. Wasn't the companies fault, just nature of the thing. Couple small chips on the windscreen which I told them about and they said they had done a walk through video and it should be included in the video and would send me a copy of the video but I didn't get it, should be ok though, I just wanted to cover myself. Other than that I have no complaints. They were super nice. All in all the company was great. Would definitely recommend them and rent from them again.
Response from American Dream VacationsJun 3, 2019
We appreciate the business and would like to apologize for any inconveniences regardless of however minor they may have been. We want you to have a comfortable, worry-free trip. I hope that you enjoyed RVing enough to give it another roll.... Come back soon!
Brian B.
I needed a camper trailer last minute because the frame to the popup I own literally broke as I was leaving town. The folks at American Dream Vacations understood my dilemma, found a trailer that fit my needs, and had it ready for me to pick up in 3 hours. They did all this on the Wednesday before Memorial Day! Thank you, American Dream Vacations! You really saved me!
Response from American Dream VacationsMay 31, 2019
Glad to have been able to come to the rescue. Your business is very much appreciated. Thanks for the nice review. Come back soon!