ambetterhealth.comReviews of ambetterhealth.com

Worst insurance co available.. no doctors will take it.. the vision and dental are worthless as well. They overcharged the fed x3 times the rate during the covid scam.. Its NOT A REPUTABLE COMPANY.. THEY REFUSE TO REFUND AS WELL. THEY HONESTLY NEED TO BE INVESTIGATED.

Unfortunately there isn’t an option for zero stars. Horrendously inefficient with customer service. I’ve called four times to cancel. Each time they seem to sign me back up. Language barrier because apparently no one in the US can answer calls. Receiving constant bills and now phone calls. Useless company. Useless insurance. Not to mention my premium for a bronze plan went from $350 a month to trying to charge me over $1200. No wonder they can’t seem to “cancel” me.

Ambetter is awful. Denying existing pre-authorization for medically necessary medication. Violating Federal continuity-of-care obligations under the Affordable Care Act AND violating Florida Statute § 627.42393, which restricts the use of step-therapy protocols (to force cheaper treatments).

Last year 2025 received a phone call from Ambetter Health Plan. Thought this subsidy insurance was a positive investment. Was told by several people that it was not trustworthy.. SIx months of Free Insurance hmm. Never quoted three choice plans. Never received any Premium Payment Return Envelopes Used Buckeye Health as favored Health Plan ..Date of Experience was December 2025/Found those Tax Credits per month Now

I have marketplace health insurance. Last year I paid 11.05 a month since I got a tax credit. This year at my renewal my policy went to 154.00. I had NOT agreed or signed anything saying I wanted to go with Ambetter policy at renewal of 1/1/2026 well , they decidedd to take money out of my account for 209.00 on 12/16/2025 with out my authorization. I called on 12/17/2025 asked for a refund because I hadn't made a decision on the plan I was going to go with.. the rep said he would refund me it would take up to 7-10 business days. Well we are still waiting on that refund. I called first of january and the lady i was on phone with for an hour and half said it would take 14 businesses days for my refund. NOW we are up to 30 days because of all the refund ambetter has to get out.. NOT MY PROBLEM... my money is my money and I want it back... this is so frustrating..Please everytime you call you have to explain the whole situation over again and then get hung up on..

lying, scamming, cheating, stealing company. they stole my $185 dollar rewards for '25 before i could cash it in. won't give me my money. to top it all off, they terminated my insurance on 12/19 even though i paid my full automatic payment for the month like i did every month of the year. and then they lied saying that i had insurance until midnight on new years eve even though the email i got clearly said "YOUR INSURANCE HAS BEEN TERMINATED AS OF TODAY 12/19." what do you know, they wouldn't give me half of my monthly premium back. i also received a email in October that i was to expect a rebate check in the mail, you guessed it, never to be seen. stole MY money on 3 occasions. they only have foreigners answering the customer service calls and they never understand anything and are not professional at all. No wonder basically every doctor, dentist, and eye doctor do not take this insurance, I understand now. Do not use this so called company! they need to be abolished and looked into for fraud! comments don't lie, look at all the other reviews and comments on Facebook! its a shame their based in my state and city. makes it sting even more. they went bad and went bad fast!

no provider can be found in great Houston. What hell do you provide without any doctor in network? I still do not receive refund after cancellation a month ago.

My insurance broker signed me up for Medicare December 16 and ✔️ ed the box to discontinue Ambetter. He called me today as I and 3-4 other clients were not discontinued and he went in to do it and they won't allow him. He called and I had to call marketplace. They will not back date the discontinued date to 12/31/25 so I have to wait on an escalation process and review. If approved they will back date stopping insurance. My review could take 30 days. The market place phone line states "Coverage DOES NOT start till I pay my premium". Obviously that's incorrect as my broker and marketplace employee both said they could take me to collections for a 2 week premium. This is absolutely wrong!!